I've loved my Envy 14 so far despite some of its flaws. Unlucky for me, I happened to slip while walking and the laptop dropped and hit the floor. Now the screen has several lines and a large black spot on the top left corner. This is the old 1600x900 radiance screen. I'd like to know an estimate of how much it would cost to repair/replace the screen? And also if they're out of the 1600x900 radiance screens. I'm going to be pretty angry if I have to pay an absurd amount of money for the new, smaller resolution screen. I still have the standard 1-year warranty, but I know this doesn't cover accidental damage (which sucks)
On another note, the build is pretty solid. There is only one visible imperfection from the drop which is pretty surprising, and it's only a small nick on the corner of the lid. Not that this is any good news though.
-
You can order a refurbished screen (exchanging your old one) or a new screen from HP. The whole assembly will include a new lid, so no nick in the corner when replaced.
Check this link for either option.
Not sure if they have any new displays in stock, but I would guess they have parts for exchange. -
There aren't any Envy 14 parts there, at least ones that I can find. The problem is that even if they did, I'm not sure if it will be the old Radiance screen.
I want to send it in for repair (or a replacement, preferably the cheaper path), but I'm not sure if they have any of the old screens left, and I really don't want to go back to a smaller resolution. -
There is a link to chat with a representative online. You can ask them if any are in stock. -
Just talked with an online rep, it costs $400, not including tax, for a repair. Does this sound reasonable?
-
Screen alone would be $250-$300. Tack on labor...
-
What is the model number of an e14 radiance display (just the panel)?
Thanks
Envy 14 (old screen) LCD Repair Cost
Discussion in 'HP' started by uncochin, Dec 1, 2010.