The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Envy 14 1st gen caught fire

    Discussion in 'HP' started by aznanarchy99, Nov 14, 2011.

  1. aznanarchy99

    aznanarchy99 Notebook Consultant

    Reputations:
    31
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    30
    Mobo burned out and electrical smoke came out of the vents. The screen was black but I could hear the comp boot up. I sent it back to HP for warranty and they replaced my motherboard and Radiance screen with a new Radiance screen :D

    I guess they have some sort of supply somewhere. I was pretty worried about losing that when I sent it in. HP was awesome. Turn around was less than a week.
     
    aznanarchy99, Nov 14, 2011
    #1
  2. redrazor11

    redrazor11 Formerly waterwizard11

    Reputations:
    771
    Messages:
    1,309
    Likes Received:
    0
    Trophy Points:
    55
    Good thing it didn't happen while you were napping or in the other room! Could have lost a ton of possessions if the fire spread to your carpet or table.

    Laptop fires in this day and age are completely inexcusable. How have they not perfected this yet?
     
    redrazor11, Nov 14, 2011
    #2
  3. FrinkTL

    FrinkTL Notebook Evangelist

    Reputations:
    31
    Messages:
    364
    Likes Received:
    0
    Trophy Points:
    30
    YIKES :eek: that the laptop caught fire...

    ...and...

    WOW :D that HP had their repair depot properly stocked with sufficient replacements that they could provide you with an exact replacement in a timely fashion! (That is so very unlike Sony -- the Company That Must Not Be Named, IMHO -- During my 1 year "stay" with them, I had to wait over 4 months total for parts to be procured!!)
     
    FrinkTL, Nov 16, 2011
    #3