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    Envy 14 Beats- screen scratches

    Discussion in 'HP' started by 1k9, Apr 15, 2012.

  1. 1k9

    1k9 Notebook Consultant

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    I have an Envy 14 Beats addition, I bought it new, I'm noticing where the screen comes in contact with the palm rest area (raised lip) its causing a scratch line across my display screen, I keep my laptop very clean and I believe its just from where the raised edge meet the display.

    Is anybody else having this same issue? is there a way to remove the scratches? and is there a way to correct this to not happen?
    The scratches are in a straight line across the display.

    Is this something HP warranty?

    Thanks
     
    1k9, Apr 15, 2012
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  2. yknyong1

    yknyong1 Radiance with Radeon

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    This is the result of HP using plastic acrylic. Have you tried wiping down the plastic? You should start using a piece of cloth to protect the screen too.
     
    yknyong1, Apr 15, 2012
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  3. 1k9

    1k9 Notebook Consultant

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    I wipe it down regularly
    I will start putting a cloth between the display and key board now-
    Is there a way to remove the scratches that wont damage the display?
     
    1k9, Apr 15, 2012
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