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    Envy 14, black screen

    Discussion in 'HP' started by HookemAZ, Jul 20, 2010.

  1. HookemAZ

    HookemAZ Notebook Consultant

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    Error reporting says my ATI drivers have failed twice in 2 days. It is completely stock. I have modded nothing or changed drivers from factory etc. Should I try to DL and reinstall the drivers from the site to see if this fixed it? Its a real pain to be in the middle of something and crash like this. Thanks and sorry if this was posted elsewhere. I tried to search for an answer before posting.
     
  2. derpderp

    derpderp Notebook Evangelist

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    Yea reinstall the drivers from the hp website, but first :
    1) uninstall all ATI driver you see
    2) reboot
    3) reboot again, who knows
    4) reinstall the drivers and reboot a last time
     
  3. moviemarketing

    moviemarketing Milk Drinker

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    there is an application that was created to make sure your ATI driver is completely uninstalled before updating/reinstalling.

    it's called drivercleaner.net - that is the website as well.
     
  4. HookemAZ

    HookemAZ Notebook Consultant

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    Ty guys. I will try this.