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    Envy 14-3017NR no Audio Driver After Recovery Install

    Discussion in 'HP' started by KSEnvy, Jan 10, 2013.

  1. KSEnvy

    KSEnvy Newbie

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    Hello,

    I'm looking for a help. I have performed a clean install of Windows 7 trough booting into HP Recovery Manager (F11 thing). It installed the OS and all other drivers seems to be OK except there is no driver for the audio at all (none of the built in speaker or jack-output will actually work).

    I've been trying to install the audio driver from HP Support & Drivers page, from the HP recovery manager software. I have also tried to install multiple times the Intel chipset driver and then attempting the audio driver installation.. No success.

    Moreover, I cannot seem to find the Beat's audio interface that was installed initially after unboxing the machine. The beats and trackpad-locking lights are also not functional on the laptop body itself... Am I missing something or what? Your response would be much appreciated! Thank you.

    I'm attaching two errors I'm getting (#1 when trough HP recovery manager software and #2 - trough HP website, by specifying the exact model number).
    envy_error.PNG envy_error2.PNG
     
    KSEnvy, Jan 10, 2013
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