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    Envy 15 3XXX Can't get Beats button to work?

    Discussion in 'HP' started by Kamzu, Mar 5, 2012.

  1. Kamzu

    Kamzu Notebook Evangelist

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    I performed a clean install and since then I can't seem to get the beats button to work. I've looked around the forum and tried reinstalling both the audio drivers and the on-screen display drivers. I'm not sure what else to do!

    Thanks!
     
    Kamzu, Mar 5, 2012
    #1
  2. Brother Michigan

    Brother Michigan Notebook Enthusiast

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    I had the same problem and was not able to find a solution that didn't involve some sort of recovery. I think there's some other piece of software missing besides just the IDT driver package that's required to get that button working. Personally, I ended up using the "minimal" recovery (basically just a clean install, anyhow), and now the button works just fine.
     
    Brother Michigan, Mar 5, 2012
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  3. nephipower

    nephipower Notebook Consultant

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    You need to install the HP Quicklaunch software
     
    nephipower, Mar 5, 2012
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  4. Brother Michigan

    Brother Michigan Notebook Enthusiast

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    That's exactly it. Tried disabling it on my end and the button stopped working.
     
    Brother Michigan, Mar 6, 2012
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  5. Kamzu

    Kamzu Notebook Evangelist

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    I installed HP Quicklaunch software, and it still doesn't work =( Is there something I need to enable?
     
    Kamzu, Mar 6, 2012
    #5
  6. nephipower

    nephipower Notebook Consultant

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    Did you restart your machine after you installed the Quicklaunch software?
     
    nephipower, Mar 6, 2012
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  7. Melagius

    Melagius Notebook Consultant

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    Make sure you got the exact same version of quicklaunch.
     
    Melagius, Mar 7, 2012
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  8. Kamzu

    Kamzu Notebook Evangelist

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    I tried but no good =(
     
    Kamzu, Mar 7, 2012
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  9. chocobo481

    chocobo481 Notebook Consultant

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    I had this issue to. Then I installed HP QuickLaunch. Still didn't work. So I ran the HP QuickLaunch installation again and rebooted. Then it worked.
     
    chocobo481, Mar 10, 2012
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  10. Kamzu

    Kamzu Notebook Evangelist

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    I tried it again and again =( No dice =(
     
    Kamzu, Mar 10, 2012
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  11. chocobo481

    chocobo481 Notebook Consultant

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    Have you also installed the HP Support Assistant?
     
    chocobo481, Mar 11, 2012
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  12. Kamzu

    Kamzu Notebook Evangelist

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    That did the trick! =D Thanks Chocobo =D
     
    Kamzu, Mar 13, 2012
    #12