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    Envy 15 Gen2 won't run on battery / won't charge battery

    Discussion in 'HP' started by eliu01, Dec 12, 2012.

  1. eliu01

    eliu01 Newbie

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    Bought a Gen2 Envy 15 back in April 2010. A couple of months ago the laptop would shut off after maybe 90 minutes on battery. Initially I thought it was just the battery losing capacity. A couple weeks later it shut off after only 30 minutes on battery, so I looked into the battery more carefully. Multiple diagnostics show the battery is fine (still holds over 99% of original capacity), so it must be something else. Now the laptop won't run on battery at all - I can only turn it on when it's plugged in. Has anyone else experienced this?

    I did open up the laptop to clean out dust build-up, and it was fine for a while after that, so I'm pretty sure I didn't miss anything when reassembling it afterwards.

    Thanks!
     
    eliu01, Dec 12, 2012
    #1