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    Envy 15 Trackpad Stopped Working - Total Catastrophic Failure

    Discussion in 'HP' started by la_boy, Oct 8, 2012.

  1. la_boy

    la_boy Notebook Guru

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    The trackpad of my Envy 15 totally stopped working. I have tried everything. Uninstalling the driver and reinstalling. The bios is the latest version as well. Seems to be actual hardware failure and while it is only 8 months old and covered I would prefer to exhaust all of the options before I take it for service as I use it for work and would not like to have it gone for days (or weeks).

    Any suggestions I might have not tried yet?
     
    la_boy, Oct 8, 2012
    #1
  2. chives3300

    chives3300 Notebook Enthusiast

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    Try an OS restore back to a previous restore point? Does an external mouse work?
     
    chives3300, Oct 10, 2012
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