Envy 15-3000 Variable Audio while playing Music

I recently started listening to music on iTunes my Envy via the built in speakers. I am noticed an odd issue where the volume on the music seems to randomly increase and decrease. When I say this I don't mean the volume controls go up or down on their own within iTunes or the volume for the speakers in Windows.

I did searching around this site and found several other people complain about the same issue but didn't see any real solutions to the problem.

I did find this post that provided a potential solution using the steps below.

-first of all disable beats audio by pressing the beats button and uncheck the option under the listening experience.
-Now, from the volume icon in the taskbar --->Open volume mixer options.
-Select the output device (either headphones (or) speakers) by double clicking on the icon.
-Goto level enhancements. Check the option "Disable all enhancements.
-Goto Tone control tab. Click on reset to zero.
-Click ok all the way to exit the options window.
-Now enable beats audio again.


However I found when I went to the settings for "Speakers and Headphones" device there is no tab for "Enhancements" so I can tick the "Disable all enhancements" button. I only found this option for the "Speakers" HP Wireless Audio Adapter. Which isn't helpful at all because I am not using the wireless adapter to play back my music.

I have tried installing the latest and past 4 versions of the Audio drivers and on none of them I don't see the tab for "Enhancements" for the "Speakers and Headphones" playback device.

Is anyone else experiencing the random volume changes while listening to music?

Has anyone found a solution to the problem?

 

Courtesy of HP forums:

Click on start menu and then go to Control Panel.
Open Sound properties. (You may also open this by typing sound the in the search windows in the start menu, then select the program).
Under playback tab, you will see a list of options and one item will be selected as green.
Again select the items that is show in green.
Click on properties.
Click on enhancement. Uncheck the option ‘Loudness Control”.
Click Apply and then OK, then check the sound.
Then reboot.

 

Did really read my first post? I have tried that already but like I said before there is no tab for "Enhancement" for the speakers. It is present for the HP Wireless Audio adapter but that isn't helpful at all because I am not playing music out that adapter but just out the regular speakers that are built into the machine.

So like I said before this is what I was seeing with running the latest drivers for the audio from HP.

Has anyone else come across these same problems?

 

Well the instructions are almost completely different. Has the enhancements tab ever existed?

 

The instructions may be different but it takes you to the same exact windows. There is usually more than one way to get to something in Windows.

As for the question about the "Enhancements" tab ever existing for the particular audio adapter. I have no idea, going and looking for an "Enhancements" tab that is buried instead of the properties of an audio adapter is not something people typically go and look for.

I went it looked for it for the first time today because I was trying to find a solution to this problem. Hence the reason I am reaching out for help to anyone else who is experiencing this same problem with Beats audio.

So I did find by uninstalling the Audio drivers which also contains the Beats software that it seems to have fixed the problem. I uninstalled the software and then restarted the computer. It then installed some generic Microsoft driver for the audio adapter. I then played a song that had problems with variable volume level and it didn't have the same problem with the generic audio driver.

So the disappointing thing now is that I did thing the Beats audio did add better sound when it wasn't doing the weird volume thing. However, now because the HP driver isn't installed the light for the mute button doesn't work anymore.

So has anyone been able to find a fix for this variance in the volume without having to install the whole driver package which removes the Beats software?

 

Well the previous one specified disabling all enhancements. Regardless, it is a different instruction set. I am fully aware that there are multiple ways of finding something in Windows. Check out my post count.

Anyway, based on what you're saying the only solution I see is running Revo uninstaller and uninstalling all of the HP audio drivers in safe mode then reinstalling the beats audio driver. You must have some misconfigured files; why else would very few users have issues with the volume level fluctuating? Otherwise, I can guarantee that formatting and reinstalling Windows will remedy the issue.

 

I already tried uninstalling and reinstalling the drivers and it still continues to have the same problem.

Also I am not running on the stock OS image that came from HP. I did a clean install, so I don't see how you can guarantee that formatting and reinstalling Windows will fix the issue. As I have said before the problem disappears when I uninstall the audio drivers from HP. So the root of the problem seems to point to an issue with the drivers working with the built in speakers.

Can anyone else out there with an Envy 15-3000 series machine confirm the same issue that I have been having?

 

Well I found a solution to my problem. I reinstalled the original drivers that came with the machine and interestingly on the older version of those drivers when you go to the properties for the audio adapter this is the tab for "Enhancements"!

I checked the box to turn off all enhancements and restarted my machine and did a test with a song that would have problems with volume going up and down. It actually fixed the problem!

It is just surprising to me that I would have to go back to a much older version of the drivers to get the proper option to turn off Enhancements.

 

where did you get the drivers from and what version are they? im having a similar problem as well