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    Envy 17-3200 No video

    Discussion in 'HP' started by ZuneNinja!, Sep 21, 2012.

  1. ZuneNinja!

    ZuneNinja! Notebook Enthusiast

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    Hello,

    I was just using my laptop not more than 10 minutes ago. I restarted it because sometime my Razer Deathadder mouse will lag once every 10 seconds if the mouse wasn't connected when Windows is starting. So I restarted and then logged in. I saw my desktop for a split second than I got a blue screen mentioning an ati service exception. When it restarted out of the blue screen, I was left with just a black screen. I turned off the power and back on, same thing. Just a black screen, no video. I tried reseating my boot drive (ssd) but that didn't work.

    What should I try to do to fix this? Should I take it apart and try the CMOS reset by unplugging the battery and holding power for 30 seconds? Should I try reseating the video card? I don't know if it's a seperate card or not with this series.

    Any help or suggestions would be greatly appreciated.

    Thank you.
     
    ZuneNinja!, Sep 21, 2012
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