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    Error Message, not able to get into OS

    Discussion in 'HP' started by CanadianDude, Jan 10, 2008.

  1. CanadianDude

    CanadianDude Notebook Deity

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    My friend has a DV1000 series laptop. Before the problem, he did a spyware scan and virus scan. He then restarted and is not able to get into his desktop. He gets an error message telling him theres something wrong with the software and he said something about DLL and kernel.

    Does anybody know whats wrong, or how to get into his desktop?
     
    CanadianDude, Jan 10, 2008
    #1
  2. John B

    John B Notebook Prophet

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    Could you be more specific about the error message?

    Have you tried to boot in safe mode?
     
    John B, Jan 10, 2008
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  3. Arki

    Arki Super Moderator

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    If you have any specific information like a DLL, driver, or filename, it would help us a lot. At what point does it display an error message? Can you boot into safe mode?
     
    Arki, Jan 10, 2008
    #3