Experiencing HP 8510p and HD2600 issue

I recently bought an HP 8510p which comes with the ATI Radeon 2600 graphic card. I'm periodically getting screen crashes where everything goes black (for varying lengths of time) and when the screen comes back there's a message that the gpu has been reset, with an offer to send an email to ATI for troubleshooting. The crashes seem to happen with no consistency or regularity. I'm not even doing intense graphics work on this notebook yet. This happens when I'm just surfing. Has anyone had this problem and, if so, can you point me to any rectification of the issue? Thanks much!

 

Have you tried changing the drivers?

 

No I haven't. If this was one of my home-brewed desktops I'd have no hesitation, but I'm new to notebook computers and to OEM computers in general. I was warned by someone that I would need to use drivers from HP's site only because they've been designed for the system in question. Is this not so?

 

You can go on ATI.amd.com and get their video drivers. Only using HP drivers is a load of bull

 

You can use ATI's drivers, but you need to mod them first. Although they're better, I'm too lazy to mod them. I had the same problem you had and installing HP's updated video drivers fixed the problem. They were released early October and since then I haven't had a screen crash yet.

 

Well, I thought that I actually had updated all my drivers from the latest on HP's site, but it seems I hadn't gotten the Oct. 8 vid driver. I'm downloading it now and will give that a try. Is it possible that I can get a link to anything discussing how to mod/install the actual ATI drivers as you referenced above?

Thanks, folks, for the replies. I really appreciate it!

 

http://www.driverheaven.net/modtool/

 

Thanks for the link!

 

What is the latest driver for the HD 2600?
I can't find anything listed for the 2600 under Radeon Mobility on the ATI site!

Can someone please give me a link so I can at least review what the latest driver is?

cheers

 

you can download driver for desktop version of HD2600 and mod it with modtool mentioned in this thread.

Can anybody confirm that black screens are gone with 7.11 version of catalys because I'm getting them with HP version and 7.10?

 

I'd like to know that too, since I'm about to make a clean installation of XP and I want to install the modded driver instead of the one provided by HP.

I've been spending the whole day trying to make a nice working, clean installation of XP and I ran into various problems. For example, is it normal after installing "Application and Driver Recovery DVD" that not all the drivers get installed? I had to manually install some drivers afterwards.

 

Cheers, those mod instructions look complex (for me). I will give it a go.
The latest diver for Vista 23bit looks to be posted 21st November ..... is that the correct one to download?

Perhaps you may also know why ATI Tool does not seem to work on my HP8510p. It just hangs. Should I just wait longer?
Will it work on the HP8510p at all?
I want wanting to up my low clock speeds a little. Comparing with Z-GPU I seem to be below the default.

 

Are you using a second monitor on the vga d-sub port? If so switch to using the HDMI port by getting a HDMI to DVI cable or try the docking station DVI port that's available. We have had nothing but BSOD's and blank screen issues when using VGA.

Good luck, oh yeah, there is a few updates for that system on Windows Updates that might help.

 

Hi, I installed 7.11 mod version and black screen is still here.(Win XP)

 

No, this was happening with just the notebook screen. I updated to the latest drivers on HP's site and that didn't fix the issue. However, I went to DriverHeaven, downloaded ATi's latest desktop driver, modded it with DriverHeaven's mod tool, installed it and so far so good. I'll see if the good behavior is consistent.