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    Extremely hot temps.. dv7 7200.. anyone else getting similar results?

    Discussion in 'HP' started by demonedge, Nov 15, 2012.

  1. demonedge

    demonedge Notebook Consultant

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    Hello,

    Been a while since i've been on these forums. I was one of the first batch of people to get the new DV7.

    It seems that since my initial purchase, my internal temps have been climbing higher and higher. I already have tried the tape trick and throttling cpu down to 99%.


    After playing WoW for about 1-2 hours, Using HWMonitor, my CPU/GPU temp both go upwards to 85 C (with turbo enabled, 100% cpu the temps go even higher)

    My fps is horrible at times because of how hot it is getting..

    I read on the forums that some other users in other countries had the same problem and HP found a faulty heat sink and it was a glitch of the first few batches?


    TL :DR.. My laptop has VERY high temps. Is anyone else (who recently purchased) having the same issue?


    *** EDIT***

    HP fixed my problem.

    UPDATE!!!

    I recieved a PM from HP's client relations team. I sent my laptop in to the repair center. I sent in my laptop w/ instructions on how to duplicate by simply running Furmark on my desktop and the temps shot up to 93C in a few minutes.

    I just now received the laptop and it's working better than it ever has!! The same test only maxes out about 68C and when playing the same game the temps only hit about 70C after playing for a while AND the cpu max utilization is at 100%
    Also the CPU temps have dropped about 20C as well.

    As per HP,s statement of work completed this was done..


    New or Like-New Parts Used in Repair:

    Quantity

    Part Number

    Description

    1

    684125-001

    FAN - HEAT SINK


    So there you go. IF anyone is having high temps 80C or higher then you need to have them fix this
     
  2. Kirrr

    Kirrr Notebook Deity

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    85 is not THAT high. Do you use Coolsense?
     
  3. demonedge

    demonedge Notebook Consultant

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    Yes coolsense is turned on and fan is always on on bios.

    I originally thought 85 wasnt too high like you say but what bothered me was the other night my FPS went from 90 to 23 in a heart beat. I tabbed into hwmonitor it showed about 94 C on the GPU.. I let it cool down a bit in the desktop and then tabbed back in and the fps shot back up to 90.

    So thats why im thinking its getting too hot to even function anymore
     
  4. Kirrr

    Kirrr Notebook Deity

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    90 is too much on the new nvidia chip. Probably bad thermal paste or bad heatsink application. My older dv6 with i7 + 6770m maxed at 75 with coolsense set to maximum cooling.
     
  5. Rhadamanthis

    Rhadamanthis Notebook Evangelist

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    you disassembly your notebook
    buy artic mx4, fujipoly thermal pad extreme number 3, 2 shimmed copper 1,2 mm, and dremel heatsink fan :)
    my notebook is glacial :)
     
  6. Kirrr

    Kirrr Notebook Deity

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    Yes, yours. With a dual core and a half powerful vga.
     
  7. Rhadamanthis

    Rhadamanthis Notebook Evangelist

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    i have motherboard 35 w :9 i want 3632qm in reason spend low ;) . with my mod quadcore and 6770m /650m temp down drastically
     
  8. kisetsu17

    kisetsu17 Took me long enough

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    The dv6-7xxx family has two vents but only one which has air coming out of it. The 7200 series uses the same assembly. I.e., the rear vent is blocked by plastic. That's where the copper pipes from the CPU come out.
     
  9. demonedge

    demonedge Notebook Consultant

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    GPU went up to 89 C tonight after 1hr 1/2 playing. I have no overclocked or anything.. There must be something wrong with the heat sink/fan/thermal paste or all of the above.. contacting HP.. hopefully they can resolve this
     
  10. twizller

    twizller Notebook Guru

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    What coolsense version are you running in Windows 8? :)
     
  11. Kirrr

    Kirrr Notebook Deity

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    The newest version from hp's site.
     
  12. twizller

    twizller Notebook Guru

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    Do you have a link? I cant seem to find it on HP's website.
     
  13. Kirrr

    Kirrr Notebook Deity

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  14. demonedge

    demonedge Notebook Consultant

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    UPDATE!!! hp fixed my problem with overheating. read first post for more info
     
  15. Andrew Baxter

    Andrew Baxter -

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    It's nice to see when people have positive outcomes and report them, great news!
     
  16. kisetsu17

    kisetsu17 Took me long enough

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    Is there any way you can take a photo of the new fan/heatsink assembly? It still doesn't show up on HP Parts sources online, and I'm pretty sure it's a redesign of the flawed fans HP dv6/7-7xxx's have.
     
  17. donke984

    donke984 Newbie

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    Hi, I have your same problem but hp dont want fix it. I cant do RMA... really u have new fan in your laptop? Old part number of your old fan is the same that you wrote in the first post or was other part number? My hp dv6-7200 burning... 105°C and 16% thermal overhead in 2 minutes of aida64 stability test
     
  18. KLF

    KLF NBR Super Modernator Super Moderator

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    While I haven't seen DV7-7000 series alive yet, I guess it has same type fan/cooler as the older ones. Basically it collects dust inside like a dust bag in vacuum cleaner. Blowing compressed air doesn't help much, dust balls just get stuck in the fan.

    The fan assembly itself has to be taken apart, then cleaned with compressed air or something physical like an old tooth brush. During assembly use good thermal paste as previously recommended.

    Eventually the heat pipes will fade and become less effective but that's something to worry about when laptop is 3-4 years old, not before.