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    Fan working all time

    Discussion in 'HP' started by Charub, Nov 7, 2007.

  1. Charub

    Charub Notebook Consultant

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    I have one HP 6710b with Vista Business, is new machine to me. The problem ( think that is problem ) is the Fan is working all time, just stop 5 sec and start again to work 30 sec, but think that is not good work....Can I stop the fan or controled this fan operation ? I updated the BIOS but the problem still present.

    Thanks
     
  2. adinu

    adinu I pwn teh n00bs.

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    Most notebooks you can't mess with the fans, and it's usually not a good idea. HP made the fan run like that for a reason. If you stop it, or control it yourself, you're gonna fry something.

    If you think it's not good work (dunno really where you got that from) then you're only choice is to return it or get it fixed. You controlling the fan is not gonna suddenly make the fan work good.
     
  3. Charub

    Charub Notebook Consultant

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    But is normal that fan in working all time ? This make at very nocice machine
     
  4. adinu

    adinu I pwn teh n00bs.

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    Yes it's normal. Mine does it with a low humm. The purpose is to cool the machine, and if that requires the fan to be on all the time then that's that.

    If you are bothered by fan noise, then you should look into low power laptops that don't need excessive fans.
     
  5. devilcm3

    devilcm3 Notebook Deity

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    try to run your laptop on a freezer room, the fans should be off at most :D
     
  6. Teraforce

    Teraforce Flying through life

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    There *might* be an option somewhere in the BIOS that called, "Fan always on while on AC Power". Make sure that is disabled, if that option is even available.
     
  7. devilcm3

    devilcm3 Notebook Deity

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    whats the different w/ the heat when using battery or AC power?
     
  8. urxtream

    urxtream Notebook Consultant

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    I'm an owner of a 6710b and was bothered by the noisy fan problem. I managed to get mine fixed under warranty after I came across a thread on HP's forums:

    OK, here's the deal everyone. I got hold of an internal HP document (don't ask me how) which describes HP is aware of the problem, and best of all they have a fix!!

    DESCRIPTION
    This document applies to HP Notebook PCs with Microsoft Windows Vista
    The notebook PC fan does not shut off, runs in high speed only and creates a loud fan noise. The loud fan noise is due to the volume of air being pushed.

    SERVICE ACTION
    This is a "Fix-on-Failure" service event. Proactive service is neither necessary nor authorized.

    If a notebook exhibiting this failure falls within the scope indicated above, is within warranty, was built between 4/1/2007 and 6/9/2007, the serial number range is between CNU714XXXX to CNU723XXXX, please set up a service event.

    Service:
    If a notebook exhibiting this failure comes in for service, replace the system board with the appropriate following spare part:
    HP Compaq 6510b Notebook PC: SPS-BD SYS GM (DF) 446906-001
    HP Compaq 6710b Notebook PC: SPS-BD SYS (FF) 446904-001
    HP Compaq 6710s Notebook PC: SPS-BD SYS +WWAN(FF) 446905-001

    NOTE: System boards with revision x.31 and above do not have this issue.
    Recommended Action: Fix on Specified Failure

    Hardware Platforms Affected: HP Compaq 6510b Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC
    Operating Systems Affected: Microsoft Windows Vista Business (32-bit)
    Software Affected: Not Applicable


    So there you have it boys and girls ... You now know the serial numbers which are involved, you know the problem, you know the cure, you even know the part numbers :)

    Oh yes, one last thing ... in case you really get a 'deny everything' support engineer on the phone when calling .. I'll even throw in the Service Advisory Document ID: c01106598

    Try denying THAT on the phone :)

    Good luck to everyone!!!