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    Fingerprint logon stopped working

    Discussion in 'HP' started by Rich.Carpenter, Jul 18, 2008.

  1. Rich.Carpenter

    Rich.Carpenter Cranky Bastage

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    I had my Vista Ultimate 32-bit system (clean install with HP TPM management tools installed) set up to require fingerprint verification only for logon. I changed the name of a couple of the website login entries in the identity management screen, and now when I try to log on it says there have been no fingerprints registered yet. Since I told it not to allow password-only logons, I'm stuck.

    Anyone know how to correct this?

    HP 6710b
     
    Rich.Carpenter, Jul 18, 2008
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  2. Rich.Carpenter

    Rich.Carpenter Cranky Bastage

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    After a clean install and everything working fine for weeks, it's happened again. This time I thought I had covered myself by enabling either fingerprint or password login (before I had it require fingerprint), but now it's telling me that the specified login is not associated with any TPM credentials.

    AAARRRGGHHH!

    Anyone got any ideas??
     
    Rich.Carpenter, Aug 8, 2008
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