GSA-4084N DVD Drive in DV9207US

This baby is barely over a month old (just past return to COMPUSA window) and it already crapped out on me. What is up with these mfgrs that they can't figure out how to use a decent drive in an expensive laptop? I just don't get it. Same thing happened to me with my Asus laptop. Known crappy drive in very expensive laptop.

Have DVD in, machine hangs on boot screen in XP or Vista. Pop out DVD, finishes booting on both. Put DVD in (within booted OS) and sometime is reads it and sometimes it doesn't-mostly doesn't. There's no way that I will let any monkeys at HP touch this, it took me days to build.

Any suggestions for replacement? I'm guessing I can replace it from the Egg for about the same price it will cost me to ship, not to mention downtime. Will they do a cross-ship of a new one? I've never dealt with their support and I'm dreading it.

Thanks.

 

Won't know 'til you ask. Failure rates on most drives are higher than before because they cost like $10 to make. You can buy a drive on NewEgg, but it may look awkward if you can't swap the bezels.

 

Thanks for your reply, Zas. That's exactly what I'm wondering, if anyone has ever replaced a DVD drive in an HP DV9000 series with a third-party drive and does the bezel fit.

NewEgg drive = shipping to hp = same same

 

just got my dv9013cl in the mail today and it seems i'm having similar problems. it reads dvds, but if it's a blank dvd i burned from my desktop, then it just hangs and won't read the disc. did you ever find a solution to your problem? where can i get a replacement drive...sure as hell don't want to send it BACK in when i just got it!

 

I don't know if I would call it a fix, but I took the apparatus with the laser on it in two fingers and slid it back and forth along the rails in hopes to 'loosen it up'. Heck it wasn't working, so who cares if I break it! Anyway, I believe it has helped as I haven't had a problem since. I may try and put some lubricant on the rails if it does it again.

I know...brand new laptops. I don't understand these manufacturers...every part on a laptop needs to be high quality in my opinion...

 

Completely agree bro, spend that much money to get crapped out by the DVD player Well after further investigation I found that it actually reads all retail DVDs, and burnt DVDs that have been written from the laptop itself. The only thing it doesn't read is burnt DVDs from my desktop. Really weird situation here, not quite sure how to proceed with this one other than just burning all my DVDs with my laptop (there goes the $65 I just paid for the 16x DVD burner for the desktop!!!).

 

I had problems with both pressed and dvd's burned by the laptop itself. It wouldn't read anything. If I have a problem again, I'm going to get a new slim drive from NewEgg for $55 and forget about HP fixing it. It's not worth my time. Dang...

 

well.... it might be the burner on your desktop ....

try to update it's firmware...