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    Good Tech Support Experience

    Discussion in 'HP' started by DylanBennett, Aug 30, 2007.

  1. DylanBennett

    DylanBennett Notebook Guru

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    I just got off the phone with HP tech support. I was having a problem with an updated Conexant Audio driver not installing correctly. The person I talked to actually spoke English (it was good enough that I had no way to tell if they weren't American). They didn't make me jump through ridiculous obvious hoops. I even had to go to a meeting mid-way through the call, but they called back at the time I asked them to call back and we continued the support call.

    All in all, very happy with the support I got.
     
    DylanBennett, Aug 30, 2007
    #1
  2. avillabon

    avillabon Notebook Evangelist

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    Were they able to solve the problem?

    Alex
     
    avillabon, Aug 30, 2007
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  3. DylanBennett

    DylanBennett Notebook Guru

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    Yes. (Believe me, I wouldn't have left it at that if they problem hadn't resolved.)
     
    DylanBennett, Aug 30, 2007
    #3