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    HDX16T Fingerprint Sensor Fault

    Discussion in 'HP' started by suland, Nov 23, 2008.

  1. suland

    suland Notebook Evangelist

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    Hi everyone. Here is the problem about my fingerprint sensor. Sometimes, when the laptop is in LOGGED OFF mode for couple hours, when I try to LOG ON - the fingerprint sensor does not read any prints. What I have to do to make it working again is to RESTART the system or to go to Device Manager and to disable-enable the fingerprint device.
    Does anyone have same problem? I tried to reinstall the driver - no luck, tried to download older driver - no luck.

    Thanks in advance!
     
    suland, Nov 23, 2008
    #1
  2. PettyRocks

    PettyRocks Notebook Enthusiast

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    I usually have the fault "reader not recognized” or something to that extent, when I have my 18 in hibernate mode for a while and then try to turn it back on. If I wait a minute or so, though, it comes back. Maybe it turns it off to save resources???
     
    PettyRocks, Nov 23, 2008
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  3. suland

    suland Notebook Evangelist

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    Thank you for your comment. I am not sure if that is the case as it does not disconnect all the times..
     
    suland, Nov 24, 2008
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