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    HDX18T bluray players freezes Vista64 or Win7-64

    Discussion in 'HP' started by sooby77, Dec 20, 2009.

  1. sooby77

    sooby77 Notebook Consultant

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    Hi all,

    I am having trouble playing bluray discs on my HDX18T. The result is the same whether I'm on Vista64 or Win7-64. I would put in a disc and it would launch the HP DVD player. When navigating through the disc menu, the entire computer would freeze at random spots and there's nothing I can do but hold the power button to brute-force a reboot.

    I have NOD32 and Outpost64 installed. I don't know whether that's an issue. Can anyone help?
     
  2. richo64

    richo64 Notebook Guru

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    I had trouble with Blu-ray playback on a DV5 when I upgraded to Win7. I found updating my video drivers to be the solution. I used the drivers from Windows Update as the drivers provided by HP were not compatible. Hopes this helps.
     
  3. sooby77

    sooby77 Notebook Consultant

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    I just gave that a shot and it said my device driver is up to date. Thanks for your help though.