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    HELP! dv6000p problem!!!!

    Discussion in 'HP' started by Ski_Unit, Jan 7, 2009.

  1. Ski_Unit

    Ski_Unit Newbie

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    When I turn my computer on, it is fine. then I log in, and then everything goes wrong.
    I have NO DESKTOP! the background is black, and "my documents" comes up.
    I am able to ask you guys for help by going into desktop off of my documents and selecting internet explorer. also I have no start menu or task bar
    PLEASE HELP!
     
    Ski_Unit, Jan 7, 2009
    #1
  2. beut

    beut Notebook Consultant

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    It seems you have virus infection. Data from hard drive can recover easily with USB enclosure connected to another computer. Then you can recover the system to original state.
     
    beut, Jan 7, 2009
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  3. Ski_Unit

    Ski_Unit Newbie

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    what?
    srry im not very computer savvy
     
    Ski_Unit, Jan 7, 2009
    #3