Today I tried to save a file to my flash drive and found that when I saved the file it also created a shortcut for the file. I attempted to delete the file, I was able to delete it but then a second later the file returned. I thought maybe it was the flash drive but when I was searching my system configuration to check my startup programs (msconfig) I came across a file called new clean. I found it on my C drive
"C" Users\my name\appdata\local\temp\adope flash player.exe. The crazy part is every time I try to delete the file it deletes for a second then comes back. I am unable to get rid of the program which I am convinced is a virus. I have tried to delete it from my registry and it does the same thing I delete it then it returns, making it impossible to get rid of it. It is labeled as HKCU/software\microsoft\windows\Currentversion\run, in my registry. I tried to do a forced uninstall, same thing it deletes then magically returns a second later. I do not have any programs called "new clean" I never installed it or downloaded it. I CANNOT DELETE IT, it wont let me. I tried to scan it for a virus but it comes up as an ok file.
Is there anyway I can remove this file, I want it gone, besides screwing up my flashdrive I have No idea what other damage it is inflicting.
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even if your HDX/Envy is affected, this is not the right forum for this topic.
however, how about getting an anti-malware software?
first i'd start with a free online scan by one of the famous antivirus makers (just google..) or their free installable antivirus software, or even better with one or both of these: malwarebytes anti-malware & spybot seek & destroy (also google them..).
install > update > run a full system scan (if knowledgeable, set deeper scan heuristics)
make sure the "flash drive" is connected and also checked to be scanned!
if its not something really evil, which it doesnt seem to be the case, they should be able to defeat your foe. even microsoft security essentials (free, get it from microsoft.com resp. google it) definitely would have detected that one, so get it, if not willing to pay for an antivirus software!
HELP, I got a VIRUS
Discussion in 'HP' started by scotty1105, Nov 8, 2013.