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    HP 2799ea Memory reported incorrectly

    Discussion in 'HP' started by steve_c, Mar 17, 2008.

  1. steve_c

    steve_c Notebook Enthusiast

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    Hi all - finally got my DV2799ea replaced - it has 4GB ram installed but Vista reports it as 3075mb - any ideas?
    Also - this thing comes crammed with useless software - I wish I could downgrade it to XP - runs slower than the laptop I'm replacing. Unbelievable.
     
    steve_c, Mar 17, 2008
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  2. penrynTech

    penrynTech Notebook Guru

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    The missing memory is reserved for the graphics card. After looking into this product it shows that the graphics card has a total of 1407MB available with 128 dedicated meaning that the rest is taken from the computers RAM. You should be able to change this in the bios if you wish to get it back
     
    penrynTech, Mar 17, 2008
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  3. steve_c

    steve_c Notebook Enthusiast

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    Ahh right ok thanks
     
    steve_c, Mar 17, 2008
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  4. Ackeron

    Ackeron Notebook Deity NBR Reviewer

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    Are you running Vista 32-bit? If so, it will never be able to "see" the full 4GB, and will only ever report ~3GB of RAM as available. You'll have to upgrade to Vista 64-bit if you want to use all 4GB.
     
    Ackeron, Mar 17, 2008
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  5. steve_c

    steve_c Notebook Enthusiast

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    Ahh right so HP saying it is supplied with 4GB memory and runs Vista 32 bit is pulling the wool over your eyes a bit...
     
    steve_c, Mar 17, 2008
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  6. radopod

    radopod Notebook Evangelist

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    Good that you got it all back up steve_c! :)
     
    radopod, Mar 17, 2008
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  7. steve_c

    steve_c Notebook Enthusiast

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    Hah you're telling me! Now to get Visual Studio 2005 and Sql Server running on Vista Home Premium.... Not looking forward to that ;)
     
    steve_c, Mar 17, 2008
    #7