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    HP Compaq NX9110 battery problem

    Discussion in 'HP' started by Mitko, Oct 13, 2005.

  1. Mitko

    Mitko Newbie

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    Hello everyone, i posted in several other forums including the HP forum but no one can help me so far, i hope that someone at this forum can help or give me some advice..

    Here is the problem :

    Laptop loses power with no warning when running on battery. By losing power, I mean it doesn't go through the normal WinXP shutdown; the screen goes dead and the indicator lights turn off.(like when you hold the power button for 5 sec.)
    The power losses happen at seemingly random intervals,it can happen with 100% power, 84% power or 53% power of the battery.
    Also the low battery and critical battery alarms dont alert me.The hard shutdown happens instantly.
    And when i turn on the laptop on AC power the battery indicator next to the clock in sys tray shows that is completly empty(even it was at 90%,70% or 50% full battery) and starts to charge.

    The laptop is 1 year and 2 months old.
    And i used the battery extremely rare, i mean the laptop was almost all the time on AC power.

    Do i need a new battery or there is some kind of problem with my laptop??

    Thank you in advance for your reply!!
     
    Mitko, Oct 13, 2005
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Could try cleaning the contacts on the battery. It is not unusual for a battery to go bad after a wear. They start degrading as soon as they are made. My ThinkPad has a three year warranty, but only one year for the battery. The other most likely problem is something wrong with the motherboard. Getting a new battery will be the cheapest option.
     
    ZaZ, Oct 13, 2005
    #2
  3. vassil_98

    vassil_98 Notebook Deity

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    Do you experience the same problems when running on AC power? If not, it should be the battery. Try running Mobile meter and see what it shows
     
    vassil_98, Oct 14, 2005
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  4. luee

    luee Notebook Deity

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    Some HPs have a battery saver program that can be turned off by using the fn11 key. Someone on another site, I cannot now find, mentioned the fact his screen dimmed with battery usage and HP support told him to try that.
     
    luee, Oct 15, 2005
    #4
  5. Venombite

    Venombite Notebook Virtuoso

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    It's possible the battery is defective. Try contacting HP and getting a replacement if it's within the 1yr mark as anything after that you have to pay.

    Another issue could be a loose part somewhere causing it to short out. This would require the unit to be sent in for service.

    -Vb-
     
    Venombite, Oct 15, 2005
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  6. lmychajluk

    lmychajluk Notebook Evangelist

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    Check HP's website. I don't know if it pertains to your problem or not, but they issued a recall on the batteries for some of the 91xx laptops a few days ago....

    http://bpr.hpordercenter.com/bpr/
     
    lmychajluk, Oct 20, 2005
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