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    HP DV6 i7 sandy bridge throttling issue

    Discussion in 'HP' started by len888, Sep 28, 2011.

  1. len888

    len888 Notebook Evangelist

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    has anyone getting the same problem here?
    my cpu has been throttling when playing GTA4,
    is there any bios fix for this?

    here is the video, the same throttling issue that I am having now.
    Run prime95 + furmark = take a look at your cpu-z and it starts to throttle..

    Sandy Bridge i7-2630qm + Turbo Boost + throttling w/ Prime 95 - YouTube
    Asus G73SW CPU Throttling in GTA 4 - YouTube


    I have updated my bios to
    Released:2011-07-22
    Version:F.1A
    HP Notebook System BIOS Update (Intel Processors) HP Pavilion dv6t-6100 CTO Quad Edition Entertainment Notebook PC - HP Customer Care (United States - English)

    but the problem is still there! :(
    The temporary fix that I am using now is by using throttlestop software.
    this software is forcing the cpu to run at 100% without throttle but I believe it does hurt the cpu though.
    Bios fix would be greatly helped us.

    edit:

    No more throttling issue, fixed with coolsense running on coolest mode.

    I did a clean cooling mode too
    alright this is my latest update after the mod (repasting thermal paste and drill holes on the back case, right above the heatsink fan)

    Both result running on Optimized performance mode on coolsense software


    This is the max temp running furmark for 11mins (clocked at 800/1000 1.05v with cooler master u3 cooling pad)

    [​IMG]

    Uploaded with ImageShack.us

    this is the idling temp (CPU is i7 2820qm, GPU clocked at 800/1000 1.05v with cooler master u3)
    [​IMG]

    Uploaded with ImageShack.us
     
  2. dwalk1989

    dwalk1989 Notebook Evangelist

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    it sounds like an issue with the game tbh

    and throttlestop just keeps the cpu multiplier at maximum right? well it would be maxed anyway if the game would let it so i dont see the harm :p
     
  3. autobulb

    autobulb Notebook Consultant

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    The CPU is operating as intended, you need to (re)read the description of Turbo Boost. The Turbo Boost frequency is dependent on the number of cores running, power consumption, and temperature. In your test you ran 8 workers in Prime95 utilizing all 4 cores and thus stressing the CPU to it's limit. Try running 1 or 2 workers and you will see the frequency stay at a higher level. On my quad core (Acer laptop) I have tested stable at 2.6ghz with 1 thread. The actual maximum of 2.9ghz for the entry level quad is the ideal number and is probably highly dependent on the cooling system the laptop manufacturer uses.
     
  4. xAcid9

    xAcid9 Notebook Deity

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    When i ran Furmark + IntelBurnInTest my CPU will throttled too, but it never happen when i'm playing games tho so i didn't bother.
     
  5. Jerohm

    Jerohm Notebook Evangelist

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    I bet it ALWAYS throttles and you NEVER see the CPU MAX at MAX. I have NEVER been able to get my 2720qm to 3.3GHz under ANY circumstances ... EVER. I can get it over ~3.15GHz, but that is about it.
     
  6. len888

    len888 Notebook Evangelist

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    yes it does run higher frequency when i tried to run 2 workers on prime95
    but why does it throttles during gaming?
    I have found that when the cpu reaches 70c. Its starting to throttle
    bellow 70c the game was running smoothly.
    the only fix I could find is by using throttlestop to force the cpu at stable clock.
    is anyone here playing gta 4?
    could you please give it a try and see how it runs?
    thanks ahead!
     
  7. len888

    len888 Notebook Evangelist

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    you should try to run gta 4.
    you will see the fps drop as the cpu throttles..
     
  8. Althernai

    Althernai Notebook Virtuoso

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    When you say "throttle", do you mean that its frequency falls below the maximum turbo frequency (which it should) or that it falls below the base frequency? My 2720QM only sustains 3.0GHz with all 4 cores active for a short time after which goes down until reaching about 2.6-2.7GHz. I think that is the intended behavior.

    If it is falling below the base frequency, then you've got a problem. Try this: go to the power options and set the maximum CPU usage to 99% (it's at 100%). This disables Turbo Boost so that your CPU should never get hot enough for it to throttle. I do this because it keeps both fan noise and temperatures down when gaming (I only need the fast CPU for Linux anyway).
     
  9. Jerohm

    Jerohm Notebook Evangelist

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    Have you EVER seen the CPU go above ~3.12GHz ... even with only a single threaded task? What you describe IS NORMAL for multiple core/turbo combinations. The CPU will self throttle (turbo reduce) as a function of heat/multiple core utilization. On the other hand, if the CPU isn't being throttled by other methods (i.e., in the BIOS), it should be able to attain short bursts of maximum Hz under single threaded load situations... or darn close to it... and for the 2720qm, that should be 3.3GHz.
     
  10. len888

    len888 Notebook Evangelist

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    I tried that but....It's still throttling.. :(
    I will try to lend my syster's alienware m17x with i7 2820qm cpu on it and try to run on my system lol.
    I believe when cpu temp goes up to 70c + it's starting to have those throttling fps in GTA 4..
    is anyone here having the same issue especially playing (Grandtheft auto 4) ?
     
  11. len888

    len888 Notebook Evangelist

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    Max I could go ~3.3 ghz for 2820qm cpu =/
    no idea what's happening here really..
    I believe hp needs to give us a new bios update to fix these cpu problems
     
  12. Althernai

    Althernai Notebook Virtuoso

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    Yes. When I ran single-threaded Cinebench, it hit 3.3 GHz (or rather 3.294 or something like that, but that's basically 3.3). I have not tried it with the latest BIOS though. Also, it rapidly changes which core is running at 3.3GHz and it doesn't stay at that top speed for very long (the realistic single-core speed is around 3.0 GHz).
     
  13. len888

    len888 Notebook Evangelist

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    I just replaced my i7 2820qm to my sister's alienware i7 2820qm cpu.
    It still throttling during gta4 gameplay. =/
    is there any user playing gta4? does your fps unstable after first 10mins during gaming?
     
  14. dwalk1989

    dwalk1989 Notebook Evangelist

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    by "throttling," do you mean its limiting the multiplier so the frequency is at like 800mhz while you're trying to play gta4?
     
  15. T2050

    T2050 Notebook Deity

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    Even the slowest quad core i7-2630QM will throttle in the DV6.
    The problem is the notebook design platform and cooling solution is far too small for a quad to sustain turbo.
    With the DV6 running prime95, it made it in the 90's, eventually the CPU temp got higher, and then finally hit 100c. At this temperature the notebook shutdown off instantly.

    This is part of the reason why I went for the large Alienware. It can handle a i7-2820QM and not ever throttle its turbo, and never reach shutdown temperatures.

    I changed my DV6 for the same model, keeping the excellent 6770M GPU and downgraded the CPU to a low but decent enough i5-2410M. This CPU also will never throttle its turbo, and never reach shutdown temperatures. It can turbo all day long at 2.7GHz on both cores, or on one core at 2.9GHz, which is not bad considering its base clock is 2.3GHz
    I run the CPU under load with the IGP on the CPU also loaded. No throttling and turbo at 2.7GHz.

    The DV6 runs extremely cool with the dual core processors.

    I found a DV6 with just a quad core i7-2630QM in a retail store, that had no dedicated graphics at all, only the Intel IGP. I found this when it was playing back a movie, it was very cool to touch on underneath. Without loading the CPU, I would not know how this particular model would perform, but taking the dedicated GPU out of the question, it just might have a chance?
     
  16. len888

    len888 Notebook Evangelist

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    this is so true..
    By the way the ati 6770m is build together with the motherboard (1 peice), so its impossible to take em out..

    The only solution I could find is repasting the thermal paste, using throttle stop forcing the core to 100% and using coolsense to coolest setting.
    If I could find a good dremel tool, i will try to do some advance cooling system by drilling holes on top of the fan and cpu heatsink position.
    that should be able to fix 100% this throttling issue.

    Or maybe we need to make a request to HP, a bios which ignores the temp of both cpu and gpu! :D
     
  17. dlleno

    dlleno Notebook Deity

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    its difficult (but I guess it could be done with specialized software and logging) to actually witness the processors at full turbo. in fact, the processor die itself is not capable of running all four cores at turbo frequencies at the same time because this would exceed the Pd of the processor.

    The F.1A Bios itself appears to control processor speeds to keep temps from exceeding the mid 90s, but I suppose if the cooling system were compromized you could acheive higher than that. Even with coolsense un-installed and throttlestop running, I witnessed this internal throttling, which is immune to any efforts I am aware of to thwart.
     
  18. len888

    len888 Notebook Evangelist

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    Ah is this F.1A Bios controlling the cpu speed to keep temps bellow 90s?
    Could i donwgrade the BIOS version?
    I believe before the bios update I don't have this throttling issue though..
    I am planning to drill some holes bellow the fan and cpu area to get a better cooling circulation :)
     
  19. dwalk1989

    dwalk1989 Notebook Evangelist

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    I can't run the tests atm but if i recall correctly, I was able to sustain the prime95 on my 2630qm using the large blend test and it would stay at ~2.4ghz on all 4 cores and the temps wouldn't exceed 85C, so no shutdown.

    Maybe its because mine is the 17 inch version? Perhaps, but I'm more inclined to think your dv6 had specific cooling issues.
     
  20. len888

    len888 Notebook Evangelist

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    that would be another case haha
    the thing is you should run the cpu and gpu together
    with prime95 and furmark together
    you would see the cores speed slightly unstable.
    worst case is during gaming on gta 4
     
  21. dwalk1989

    dwalk1989 Notebook Evangelist

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    ive done that as well and pushing it as hard as i could i reached a peak of 85C (which i thought was very hot at the time but looking back now, maybe not)

    the gpu doesnt actually get nearly as hot as the cpu so running both benchmarks doesnt make a significant difference
     
  22. dlleno

    dlleno Notebook Deity

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    Well I believe it is the BIOS that is keeping temps below 100c but I do not know if downgrading to a previous BIOS release would do any different. But lets suppose it does -- in this case there are two outcomes, both of which are bad;

    1. if the BIOS allows temps to go closer to 100c then you are borrowing from the future. I wouldn't do it.

    2. BIOS releases prior to F.1A don't do switchable graphics properly. I wouldn't do it.

    the real problem is cooling -- this laptop is substantially smaller than Alienware, for example, which as a larger cooling system. If you want a serious gaming platform or want to use the processors at maximum speed for sustained periods of time, this will require a larger laptop, or a modified cooling system
     
  23. dlleno

    dlleno Notebook Deity

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    not surprising that the i5 is a lower Pd device. the headroom available in the i7 allows certain apps to take advantage of this power for short periods of time in the DV6/7. I can run Prime95 for long periods of time (without running the GPU hard) with four cores at 2GHz. thats a pile of procesor power when compared to a pair of i5 cores.
    what????? thats extraordinary -- are you certain it was just not configured with switchable graphics and forcing the use of the IGP?
     
  24. T2050

    T2050 Notebook Deity

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    Are you able to turbo with the qaud core at all, r are you stuck at 2.0GHz?
    If not can you force it to turbo on at least two cores continuously?

    Yes, there is a model without a GPU and uses only the IGP. Therefore it will be a slighty different motherboard. I would think temps should be lower (I would hope) as theres is no GPU to add any heat what so ever.
    Can be found in the oceanian market and is a bit cheaper than the GPU models (here anyway), Aust + NZ under the model number HP DV6-6110TU
     
  25. dlleno

    dlleno Notebook Deity

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    ahh -- got it, the rare bird is not found in the U.S. lol. well I see no advantage other than cost, but truthfully this configuration mimics what I do with my DV7. I'm always using the IGP no matter what, simply becasue I don't need DX11 nor the performance of the 6770M.

    sure mine will turbo all four cores at 2.2 GHz -- thats as high as you can go with all four cores. thats with the 6770 turned OFF - and I do mean off here, because with the bus-alive-chip off capability of this laptop, one can mimic the aussie find :D

    I set coolsense to "coolest" in order to get the fastest fan profile, and then use throttlestop to trump the silly processor throttling brought on by "coolest". voila best of both worlds. but -- due to die temps the BIOS will STILL throttle these babies to 2GHz to avoid the mid 90s, but there they stay for quite a while unless I deliberately compromize the coolling system.
     
  26. len888

    len888 Notebook Evangelist

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    case closed. :D
    http://forum.notebookreview.com/hp-pavilion-notebooks/568150-gaming-dv6tqe-dv7tqe-110.html

    I have found a fix here.
    3 Days ago I repasted my thermal paste both on gpu and cpu with tuniq tx-4
    right now I am running full performance cpu and gpu clocked at 800/1000, max temp at 81c (playing about 30 mins time), with throttling issue.

    And now I tried to switch the coolsense to coolest mode, and IT WORKS WONDERFULLY!
    cpu & gpu temp right now hovering at 70-74c (thats with i7 2820qm though :) ), running about 30-40mins time playing GTA 4 without any throttling!
    gpu is now clocked at 800/1000 and fps is insanely high about 40-70..
    silky smooothhhh~

    I can't wait to get my drill electric machine and make some holes on the bottom case (just right above the fan) :D
    no more throttling and heating issue from now on..

    edit: ran 3 times furmark each in 15mins
    gpu maxed at 85c (coolsense on performance) :D

    by the way do you guys know how to run coolsense coolest setting at all time? (especially every time when windows starts)
     
  27. R3d

    R3d Notebook Virtuoso

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    How hard was the repaste? Were there any "warranty void if removed" stickers?
     
  28. len888

    len888 Notebook Evangelist

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    pretty easy just need to dissemble the upper palmrest case and keyboard, you will find the whole cpu and gpu heatsink and you may start to repaste the thermal paste.
    there is no warranty void stickers though
     
  29. T2050

    T2050 Notebook Deity

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    I just changed out my HP DV6. A deal came up a few days after I brought the dual core i5. I have change it today for a quad core i7, so I upgraded it for a very minimal cost. Check sig for updated specs.

    Great thing is, it came right out of the box with the new BIOS. Has a blu-ray drive as standard. Over here the models are pre-built so have to take what we can get.

    So... with that I no longer have the cool running i5, and now on to the quad.

    Was hoping that it could turbo on at least 2 cores, but since all 4 will be going no matter what, I quess that 4 core turbo is out of the question when running AMD graphics, as which dlleno has pointed out.

    I find it hard to believe that some thermal paste could drop the temps down as much is stated. Drilling a hole in your HP is crazy, if what you say is true about the thermal paste alone, then there isn't really any need to dill a messy hole, but that is your choice if that is what you want.

    What kind of thermal interface does the DV6 have. Is it a thermal pad or paste? If it is a pad, is it both on the CPU and GPU, and how thick are the pad(s)?

    btw. the old DV6 quad I had was a i7-2630 but in the last years chassis, the ones that got recalled, those were heat stations. 100c shut down is non-BIOS related event, it is a direct safety feature of the Intel CPU, stop it for being killed.
     
  30. dlleno

    dlleno Notebook Deity

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    congratulations on the cooling improvement! can you write up a description of the process and post some pics perhaps? it seems there is some mfg process variabilty, but one thing that your experiments have shown, or at least presented strong evidence for, is that the BIOS itself is protecting the hardware against high temps, and with or without a 'paste' problem I think the BIOS is doing the right thing.

    as for coolsense, my experiments (I set both stationary and mobile settings to the same thing) showed that the settings persist. to give coolsense control over your fan and processor profile, go into windows advanced power settings and make sure both your minimum and your maximum processor is set to 100%.

    I like coolsense "coolest" mode, frankly, mostly because of the fan profile. and if you need the processors to turbo on top of that wonderful fan profile, use throttlestop in addition to coolsense
     
  31. len888

    len888 Notebook Evangelist

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    [​IMG]

    Uploaded with ImageShack.us
    [​IMG]

    Uploaded with ImageShack.us


    These 2 photo attachment showing you guys the difference temp after playing gta 4 HIGHEST SETTINGS for abt 20-30mins both on coolest mode and performance optimized mode in coolsense software. (GPU AT STOCK CLOCK RUNNING ABOUT 40FPS)

    Lol this is seriously funny, I don't get any throttling issue with both coolsense settings though =/

    by the way I just updated my ATI graphic driver to the lastest one (got it from hp.com website)
    seriously I feel happy but yet curious why it doesn't throttle anymore :cool:
     
  32. chucko83

    chucko83 Notebook Consultant

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    are those normal laptop temps? i never really bothered with laptop speeds/temps until i ordered the dv6tqe.

    the last time i was monitoring temps was back when the opteron 170 (desktop) was a big deal and reaching 50C was like a nono, lol.
     
  33. len888

    len888 Notebook Evangelist

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    this is kinda a good temp for a single fan laptop running an i7 2820qm 8mb cache sandy bridge laptop though (repasted the thermal paste too)
    you will be shocked when you see someone's having 95c on gpu temp during gaming with this laptop lol
     
  34. len888

    len888 Notebook Evangelist

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    just finished drilling my bottom case, just right above the fan (my hole is slightly too small though) and yea it's seriously awesome!
    my temp now is reduced by 7-8c during gaming and furmark.
    Spent about $40 bucks for the electric drill machine and accessories.
    But yea.. I am very happy with my result! :D
    GTA 4 stock clock ( coolest mode on coolsense running about 66-67c, before was 73-74c :D )
     
  35. xAcid9

    xAcid9 Notebook Deity

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    nah.. i used coretemp logging and play few games with turboboost enabled, my 2630qm freqs is over 2ghz all the times. if my proc is throttling while gaming, the frequencies will drop to 1.2ghz.
     
  36. T2050

    T2050 Notebook Deity

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    Post some photos of the butchering.
     
  37. len888

    len888 Notebook Evangelist

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    alright this is my latest update after the mod (repasting thermal paste and drill holes on the back case, right above the heatsink fan)

    Both result running on Optimized performance mode on coolsense software


    This is the max temp running furmark for 11mins (clocked at 800/1000 1.05v with cooler master u3 cooling pad)

    [​IMG]

    Uploaded with ImageShack.us

    this is the idling temp (CPU is i7 2820qm, GPU clocked at 800/1000 1.05v with cooler master u3)
    [​IMG]

    Uploaded with ImageShack.us
     
  38. BigOh

    BigOh Notebook Enthusiast

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    Does drilling holes for intake void warranty?
     
  39. dlleno

    dlleno Notebook Deity

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    yes you can count on the fact that physical modifications to the laptop will void the warranty. but that doesn't mean this is a bad thing to do; it just means you own the laptop if something breaks.

    len888 your results still interest me after all these many weeks... how do you know you are not experiencing any throttling (what is your measurement indicator)? in my experiements BOTH "coolest" and "performance optimized" WILL THROTTLE the CPU -- if the temps are high enough. "Coolest" has a target core temp in the mid to upper 70s, while "performance" appears to have higher target temp, in the mid to upper 80s.

    So this means your cooling mod may be effective enough to keep the laptop from acheiving those target temps. you are very close to the target temp for "coolest". Anyway, if your measurement indicator is game performance, you might not know if throttling is occuring or not -- esp for "coolest" which allows full base clock speed but shuts down turbo.

    by far the most effective configuration for me is to perform both of these steps:

    1. put coolsense in "coolest" mode. this actually allows the Windows' active cooling policy to work, which increases fan speed before any throttling occurs. The problem here is that this mode throttles the CPU rather aggressively to keep things in the 70s ish (core temps). Minimally, this will shut down turbo, but if temps get high you'll see things throttle waaay down.

    2. Run throttlestop to override the throttling behavior that "coolest" thinks is so wonderful. just set the throttlestop multiplier to "turbo" and volia you have your CPU and your cooling system running like they should.
     
  40. xAcid9

    xAcid9 Notebook Deity

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    Throttling in action.. as soon as i clicked "Start" in IBT.

    i7-2630QM with all 8 cores running.
    TurboBoost = ON
    [​IMG]
     
  41. naturelover12321

    naturelover12321 Notebook Consultant

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    hwo do you turn turboboost on or off?
     
  42. xAcid9

    xAcid9 Notebook Deity

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    3 ways that i know how to turn it off..

    1) Set Coolsense to either Coolest or Quietest.
    2) In your Windows PowerPlan, set Maximum Processor State to 99%.
    3) Use ThrottleStop and set Multiplier to 20.
     
  43. unclewebb

    unclewebb ThrottleStop Author

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    ThrottleStop 4.00 lets you decide how much Turbo Boost you would like to use on the Sandy Bridge CPUs. You don't have to completely disable it. Just use the Set Multiplier option and use as much Turbo Boost as your cooling will allow.
     
  44. dlleno

    dlleno Notebook Deity

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    it works awesome uncleweb. throttlestop is standard fare on my DV7!
     
  45. peperoni

    peperoni Notebook Enthusiast

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    The i3 HP (6770m) model has this problem?
     
  46. xAcid9

    xAcid9 Notebook Deity

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    Throttling is not really an issue for me. I only notice it when i ran Furmark + Prime95/IBT/OCCT. No throttling when i'm playing games.

    Also, u can always use ThrottleStop by unclewebb to prevent throttling from happening.
     
  47. pipthedevil

    pipthedevil Newbie

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    What's a good "Set Multiplier" setting for most setups?
     
  48. dwalk1989

    dwalk1989 Notebook Evangelist

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    how do you do that? i have throttlestep and i have it "turned off" with the multiplier set to x20 but it still flucuates
     
  49. xAcid9

    xAcid9 Notebook Deity

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    What u mean by "turned off"? i just set the multiplier and turn it on.

    An example with ThrottleStop 4.0
    [​IMG]
     
  50. dwalk1989

    dwalk1989 Notebook Evangelist

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    i have no idea why i said turned off, i meant turned on

    and nvm it seems to work fine, i just didnt realize u had to be stressing the CPU to see the multiplier capped to whereever u set it