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    HP DV6-TQE: Color Profile in use Fluctuates

    Discussion in 'HP' started by DLCPhoto, Feb 25, 2012.

  1. DLCPhoto

    DLCPhoto Notebook Enthusiast

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    I have a brand-new HP DV6-TQE with the Radeon HD7470M videocard (as well as built-in Intel HD video), 1920x1080 anti-glare display. Windows 7 Home Premium 64-bit, 8gb RAM.

    I am a photographer, and always use Gretag MacBeth (now XRite) i1 Display to create accurate monitor profiles for all of my systems. After getting this Laptop set up, I created this Profile, and saw an appropriate correction in the default color balance. It was assigned as the default color profile for Windows.

    But as I was using the notebook, I would notice that the color balance would sporadically shift - it seemed to be intermittently going back and forth between the default color profile and the newly created one.

    I thought that perhaps this might have to do with the computer's switching between the on-board Intel and Radeon GPU. I had read that the onboard Intel GPU will basically ignore Window's Color Profile, and use its own default. That would have explained what I was seeing.

    So I changed the BIOS to "fixed" rather than "dynamic" and then selected High Performance GPU, and disabled the automatic switching to the Low Performance Intel GPU when on battery. Initially, I thought this fixed the problem, but I was using it today and once again saw the same intermittent shifts in color balance, indicating that something funky is still going on.

    I even redid the color profile with i1 Display after that, just to make sure, but there is still the same fluctuation.

    If the screen times out, and goes black, when it comes back up, it seems that the custom profile is in use, but after a second or so, it seems to revert to the default generic profile (which is distinctly "cooler").

    I went to Device Manager, checked for Driver Updates for the Radeon GPU, but was told that I had the most current one. I tried the Catalyst interface, and was told the same thing. I went to the AMD site, and used their "wizard" but when I downloaded and ran what it initially selected for my hardware (I let it auto-detect, as my specific GPU wasn't listed), it failed saying that this was not the correct hardware, or something along those lines.

    Windows shows Driver Version 8.882.2.3000, dated 9/30/2011, which is the same as the one that the HP Support site shows.

    This is rather annoying, and I'm hoping a fix can be identified.

    Thank you.
     
    DLCPhoto, Feb 25, 2012
    #1
  2. alexfuse

    alexfuse Newbie

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    I have the same issue on a HP Pavilion DV7-6090EL. In my experience I noticed that the color profile changes when the pc wake up from hibernation.
    Right now I just disabled all the Intel startup entries in MSCONFIG window and after a reboot it seems to work, finally I have warm colors in my laptop :)
     
    alexfuse, Jan 15, 2013
    #2