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    HP DV6T: Warning to buyers!

    Discussion in 'HP' started by Ellatan, Dec 21, 2011.

  1. zrchrn

    zrchrn Notebook Enthusiast

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    Yes indeed. But to get back to the main issue at hand, do you recall/can you find out what day you ordered your laptop and specifically which selections you made? I think we'd all apprechiate knowing what HP is actually sending because so far all we have is the ever-chaning "information" out of HP customer support. It'd be nice to have someone say "here's what I chose and when I chose it and here's what I got". Thanks :)
     
  2. Chaoscreature

    Chaoscreature Newbie

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    I just got my DV6T Quad Edition yesterday. I was so excited to get it since the specs on the computer sounded so great.
    Unfortunately mine came with the 7470m GPU after being promised the 6770M via an online chat prior to my order. I just spoke with a sales rep and they said my only option was to return the computer...
    Needless to say I am very dissapointed with HP for not knowing their own products.
    Has anyone here had a positive resolution to this problem from HP?
     
  3. csnbharathi

    csnbharathi Notebook Enthusiast

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    You can definetly and easily return your laptop for an exchange (Just once) OR a return. I would do a return and do a re-order with a 2GB card. There is a 33% discount coupon available which you can use.

    Good luck
     
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