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    HP DV9267EA Keyboard Issues

    Discussion in 'HP' started by sb123, Sep 11, 2007.

  1. sb123

    sb123 Notebook Consultant

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    Hi,

    How do I disable the feature where when the Num Lock is activated it makes some letters be numbers. I have a separate number pad with this laptop so this feature is annoying and un-needed.

    It never use to be like this, only started a few weeks ago.

    My prt sc key does not work either, I have tried it with the FN key, shift + ctrl :(

    Can anybody help please?

    Thanks a lot,
    Stephen
     
  2. timtravel42

    timtravel42 Notebook Virtuoso

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    do any of the other keys that require you to press fn work?
     
  3. sb123

    sb123 Notebook Consultant

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    Yes, the FN keys for brightness control work fine.

    Thanks!!
     
  4. timtravel42

    timtravel42 Notebook Virtuoso

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    what program are you pasting the printscreened image into?
    its probably not a keyboard problem since fn works for other things
    also, does the printscreen key work without the fn (as the home key)?
     
  5. sb123

    sb123 Notebook Consultant

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    Paint.

    Without the FN key when I press it, it takes me to the top of the page.

    Do you know why they letters input numbers??

    Thanks,
    Stephen
     
  6. timtravel42

    timtravel42 Notebook Virtuoso

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    the letters are inputting numbers because that is a feature of the keyboard
    i think theres no other way to stop it other than to disable numlock

    i cant think of any reason why print screen though, you may want to replace the keyboard if you are still under warranty
     
  7. sb123

    sb123 Notebook Consultant

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    Hi,

    Just spoken to who repaired this laptop.

    They said that they forgot to do a DMI Update, so that's why the keys are not working. They said it has to be sent in again.

    Any other way to fix this??

    Thanks