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    HP Elitebooks: global warranty?

    Discussion in 'HP' started by nrf1re, Sep 7, 2009.

  1. nrf1re

    nrf1re Newbie

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    I'm looking at the HP Elitebook laptop range (business laptops) and wondering if they come with international warranty?

    If i buy the laptop in the US it comes with "3 years warranty", but it's taking me a lot of (unsucessful) efforts to find out if this warranty is global.

    This is the Elitebook range too and info on the net is even more limited!

    plz help :)
     
  2. chrixx

    chrixx Product Specialist NBR Reviewer

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    Yes, the warranty is international for HP's business notebooks. The EliteBook gets a standard 3 year onsite global warranty coverage and the warranty service offered by HP internationally for its business notebooks is the best in the business (I have dealt with Lenovo's service and it's subpar outside the US compared to HP). The only problem that HP has is its consumer notebook service within the US, but in Australia, even the consumer notebook service is decent.

    This question has been asked so many times and I agree that legal documentation are meant to confuse consumers, so here it is again:
    http://welcome.hp.com/country/us/en/privacy/limited_warranty.html

    I've attached the first page of the international warranty coverage that comes with every HP notebook I've purchased in the last 5 years.

    I've also included the onsite warranty statement.
     

    Attached Files:

  3. newsposter

    newsposter Notebook Virtuoso

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    Have you called HP to ask them about the international warranty?
     
  4. comp_user

    comp_user Notebook Consultant

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    All HP Business laptops are covered globally. I have used warranty service overseas without any hassles for US bought laptops.