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    HP Envy 17 Subwoofer problem

    Discussion in 'HP' started by Corin, Nov 30, 2011.

  1. Corin

    Corin Newbie

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    I've had my Envy for about 6 weeks, and I suspect that my subwoofer isn't working properly. It's hard to tell, because the sound isn't bad, but it doesn't really have any bass to speak of. I'm not expecting the world, but I don't even hear anything when I put the subwoofer to my ear most of the time.

    I played a few bass tests, and I can start to make something out at around 90hz, but it is nearly subaudible (in terms of volume, not frequencly, obviously) until 175. That's the first three sliders on the equalizer.

    Maxing the bass in the Beats panel doesn't fix it, and neither does the Windows bass boost. I chatted with HP and they had me reinstall the driver, which also didn't help. Thoughts? Is it actually defective or just a nonfeature?
     
    Corin, Nov 30, 2011
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  2. SoMeAm

    SoMeAm Company Representative

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    Hello Corin,

    I think the best way to confirm if this is a feature on your Envy 17 is to check the specifications on hp.com. You didnt list your specific model otherwise I would of looked. Hope this helps.


    "The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP"
     
    SoMeAm, Dec 5, 2011
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