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    HP Envy won't stay turned on.

    Discussion in 'HP' started by MarianoArg, May 22, 2014.

  1. MarianoArg

    MarianoArg Newbie

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    Hey, this one is trcky.
    I bought a HP Envy a couple of months ago ( http://h10025.www1.hp.com/ewfrf/wc/document?cc=ar&lc=es...).

    A couple of days ago it started with this problem: 10 seconds after turning the notebook on it turns off... this was in the automatic repair screen.
    -I tried booting from a linux live usb and it turns off in the GRUB.
    -I tried booting to a DOS USB drive and since it boots super fast I do get a prompt but for only 2-3 secs.
    -I tried booting a memtest+ usb drive and got the same result.
    -I tried switching the UEFI to legacy mode but nothing changed.
    -I tried clearing the CMOS
    -I opened it up, removed battery, HD, and tried with new memory modules. Always got the same result.

    I couln't upgrade the BIOS (currently v15) since HP provides a .exe and can't boot to windows.

    The funny thing is I can run the 4 hour long UEFI system tests without getting any error. The processor, memory, hard drive, etc. tests pass and the notebook doesn't shut down. If I try to boot anything it will start booting and turn off after a few secs. ?!

    What can I do?

    Yes, the warranty is valid but I'm not in the US and I can't ship the laptop there. I'm in argentina and here HP doesn't provide the same service than in the US.
     
    MarianoArg, May 22, 2014
    #1