HP HDX issues

1st of all Ill admit it im not the best person with computers but im not an idiot either.....

That being said I got my HDX over christmas and recieved it on Feb 12th. Forward to 6 weeks later and have 2 issues.

1) The media bar last week just froze i cant access anyo of the keys for volume or anything. The touch sensitve keys all of them just stopped. Is there some kind of lock i dont know about like the touchpad lock?

2) Now I need some 25 digit code to run Office 2007, I payed 6,000 sing for this beast and cant get word to work now iwth some 25 digit code that I dont have?

 

Office is only a trial version you need to pay to have the full version

 

ouch so I have to go buy a 25 digit code for some 300 bucks or something to get this to work?

I see that in order to fix 1. need remove battery and cycle the power out and should work again?

 

You can try removing the battery and AC adapter from the laptop like you stated, then hold down the power button for 15-20 seconds. That will "flush" the power out of your system and is a common cause for the media buttons to stop working. If the media buttons don't work after that, it is most likely a hardware problem that you will have to send into HP to fix.


And yes, you have to shell out a ridiculous amount of money for Office, because you only get a 60 day trial of the software.

 

Media button problem is common. Use battery removal fix talked about before. Try not to use hibernate. This seems to be one of the cuases of buttons stop working. But does not happen all the time.

Make sure your webcam does not lock up when you try to record video.




Good luck.