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    HP Instant Support. Really?

    Discussion in 'HP' started by villageman, Mar 26, 2007.

  1. villageman

    villageman Notebook Evangelist

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    I know that many of you don't always check the EUA and just press accept and go ahead with installations of programs etc.
    When attempting to use HP Instant Support Professional Edition I noticed a small tick box at the bottom reading if I wanted to preview what information of my system would be submitted to HP.
    Needless to say that the box was NOT ticked by default.

    Try it yourself. Tick the box and have a look at what information is submitted and then think if this is really in order to troubleshoot a problem.
    Also check if it is possible to get support WITHOUT submitting this information.