HP NC6400 quick launch buttons not working

Hi,

I have a HP NC6400 and I'm having problems getting 2 of the quick launch buttons to work with my nLite Windows XP pro SP2 installation (the hp presentation and the hp info center button). The wifi and sound buttons work fine.

I was just wondering what services and software exactly these buttons need. When I did a full win xp installation (from the win xp cd not the nLite "edition") + all that stuff that came with the hp driver/utility cd they worked fine.

And Its not about the stuff I'm removing its something about the final tweaks and settings in the nLite installation. (i tried a nLite XP cd without the final tweaks but all the stuff removed and they worked fine)

If anyone has any ideas or info it would be helpful.

 

Hi there,

You'll need to install HP Quick Launch Buttons application.
The first step is checking if you have installed this in the add/remove software.

if not you can download the software in hp website. I found the updated version better than the one in recovery disc. here is the link http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1847704&prodTypeId=321957&prodSeriesId=1847703&swLang=8&taskId=135&swEnvOID=1093

good luck.

 

I have installed all the software and still they don't work. I even have quick launch icon near the clock. Like I said: its something about nLite tweaks (not the removal of the software but the tweaks) that this HP Quick Launch doesn't like but I cant figure it out what.

 

from hardware perspective, try checking the device manager to ensure all hardware is detected and run properly since that button is another hardware that need driver. In my device manager I have hardware called "HP Quick Launch Buttons".

from software perspective, have you removed QlbCtrl.exe from startup? for example using msconfig .

afaik these two things make my quick launch buttons work.

 

In the device manager everything is installed and working.
And I have the QlbCtrl.exe runing.

But in my device manager I cant see any hardware called "HP Quick Launch Buttons"

 

hi friends
i recently bought a hp laptop (dv 2620 ea). quick launch buttons are not working. i installed sp 38266 and sp 38171 drivers but no use. prior to this i uninstalled quick launch bttons from control panel. please help me in detail friends, because i'm not from science background.
yhank you.