Hi, I bought Compaq Presario V6211AU about 8 months back.It had Vista Basic Pre loaded. As I wanted to have Aero, I installed Vista Ultimate for 30 days by completely wiping out my hard drive. Before formatting, I took a "Recovery" of the OS from "HP Recovery Manager".I even formatted the HP Recovery Partition.But now, I wanna revert back to Vista Basic using the recovery disc. When I inserted the recovered DVD, it gave me an error stating that my system is not supported for recovery.Help needed presto!!!
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I would try reset the BIOS. And this will probabaly not work, but give it a try. Go into windows, start, right click on computer, then manage, then disk management, and then right click on HP_RECOVERY and select mark partition as active, and then try boot off the partition again.
Otherwise I would call HP, and say the disks did not get made properly using their software and convince them to send you free recovery disks. -
Im not suprised as alot of recovery disks seems to be a fail. If you call up HP theyll most likely send u a free set of recovery disks if you push them enough. The HP recovery disks issues are actually a generic disk to recover different DV models so theres more likely a chance that it will fail too.
I made a set but never actually used it. Went straight for the clean install -
clichetroy, why don't you just do a clean install of Windows Vista Home Basic and use the serial below the notebook? It might require you to call Microsoft, but it doesn't take that long. 10-15 minutes. They won't really ask that much question. Just "is this serial for the original notebook it came with" or something of that nature and you just say yes.
Then download the drivers from the website. You have a clean install of the original software without the bloatware. Let us know how that works out. -
yeah, i agree with sendmarksmail, had the same problem, i was also shocked whan it came up that my serial number is not active, so i called that help line (phone number is listed in windows activation setup opiton i think) and they asked me just the serial number at the bottom of my laptop and they generated a lond maybe 25 digits number and it works. i have a fresh vista instalation without bloatware!!
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Since CompUSA is still open you should be able to get the anytime upgrade disk from them and do the clean install. If you can't get it from them I believe that you can order it from Microsoft as well, but I'm not 100% sure.
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I think he has a copy of Vista since he was able to install Ultimate.
Envision, I thought all CompUSA's closed by now. There's none in my area. I wish there were, I was hoping I could get some good products at a cheap price since they are going out of business. Maybe an LCD and a desktop. What area or state are you from? Im in California. -
Although the stores are closed they are still open online for the time being.
HP OS Recovery
Discussion in 'HP' started by clichetroy, Jan 8, 2008.