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    HP Omen 15 (5XXX series) Gaming Notebook

    Discussion in 'HP' started by DrClone, Oct 8, 2014.

  1. vegetaeater

    vegetaeater Notebook Evangelist

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    Typical "Israel is evil" bull.

    I'm sure you're a nice guy. But the Israel/Palestine conflict is a helluva lot more complicated than "Israeli apartheid" (as your list so gracefully puts it).

    Still, as a consumer, it's your choice. I know people here in Australia who try to avoid buying American products as some political stance.

    I think it's better we all just focus on the laptops and their specs.
     
  2. bleclair

    bleclair Notebook Consultant

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    Owners, how are the speakers? Is there any recovery media included, or just a partition?

    Thank you!
     
  3. zippygiraffe

    zippygiraffe Notebook Enthusiast

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    The speakers are OK, quite tinny and don't go that loud but I have heard worse. Not sure the speakers are worthy of the Beats moniker though.

    No media included, just a recovery partition.
     
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  4. bouloss

    bouloss Notebook Enthusiast

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    I can see hp offer two different display panel on the omen, one called Full HD WLED-backlit and the other IPS radiant display, what is the difference and which is better
     
  5. pizzasogood

    pizzasogood Notebook Consultant

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    Where do you see that option?
     
  6. pimpineasy

    pimpineasy Notebook Enthusiast

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    frightened the bejesus out of me..........called hp they said even with the different wording its the same components


    its the pre built vs the customizable omen screen
     
  7. bouloss

    bouloss Notebook Enthusiast

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    the $1599 model have (IPS Radiance Infinity LED-backlit touch screen ) and the other two customizable one have (Full HD WLED-backlit Display (1920x1080) Touchscreen)
     
  8. pimpineasy

    pimpineasy Notebook Enthusiast

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    bouloss the hp rep told me that despite the name its the same component......
     
  9. pizzasogood

    pizzasogood Notebook Consultant

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    Oh right. That's what I figured as there's been some of that going around on the HP online store haha
     
  10. pimpineasy

    pimpineasy Notebook Enthusiast

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    right kudos for boulous for catching that tho...................i would have been miserable unless i checked.


    http://www.gadgetguy.com.au/product/hp-omen-15-15-5008tx-15-5012tx/

    The below is worrisome to me


    While HP has provided a fairly decent screen, we saw flickering on both the Windows desktop and inside games, while the technical setup of Windows and subsequent games offered the low refresh rates of 40 and 60Hz.

    These low rates meant we could see flickering, drawing our attention to the flicker in games, which was still noticeable when we dropped the resolution to 1600×900, though not quite as obvious.

    We’re not sure what HP is thinking with this one, but we shouldn’t be seeing flicker on a laptop of any kind, especially one where the focus is staring at the screen for hours at a time while you game.

    Hopefully, your eyes won’t see what we see, but if they do and the flicker presents itself, we’d be talking to HP as this should not be here.
     
    Last edited: Dec 9, 2014
  11. pizzasogood

    pizzasogood Notebook Consultant

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    This sounds bad, however I haven't seen or heard any other issues of this kind coming from other reviews. It may just be their machine. I am hoping that it is. For those with the Omen already who are with us, can you confirm or deny any flickering during video games and movies?

    I'm going to keep this in mind when I receive my machine and see if I spot any flickering. I hope HP didn't choose to go with a cheap display quality for the Omen! Just hearing and reading about small negative aspects of the Omen has me anxious.
     
  12. graymm

    graymm Newbie

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    I can confirm that I did notice flickering for a period of about 30 minutes yesterday, after a couple days of use without any perceptible flickering. For the vast majority of use I haven't seen any, and I am hopeful it was a one time thing.
     
  13. Dberner

    Dberner Notebook Enthusiast

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    Damn.. I don't know what to say. We are paying a strong premium given the hardware hoping for superior build quality, and the damn screen flickers?! This needs to be addressed, or it's getting returned and I'm waiting an extra month for a 960m like a rational minded consumer instead of impulse coupon buying a product that's been untested.
     
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  14. pizzasogood

    pizzasogood Notebook Consultant

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    Oh no!! Please update us if you experience anymore flickering.
    Haha... Yes.

    Not sure if the Omen will ever come with a 960m as it uses more power unless they up the battery power or put in an i7 quad capable of lower power and temps.
     
    Last edited: Dec 10, 2014
  15. win32asmguy

    win32asmguy Moderator Moderator

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    Were you on battery power at the time it was flickering or plugged in? Was the screen set to max brightness or lower? You might try looking into the Intel control panel settings as it could be PSR or a similar power saving feature causing it. I have also seen something as simple as a pinched eDP cable cause things like this to occur. In that case you might notice the flickering start or stop as you adjust the screen angle.
     
  16. pizzasogood

    pizzasogood Notebook Consultant

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    I was thinking the same. I believe my IPS display on my Pavilion dv6t experiences the same thing. If that is what is being referred to as the flickering, I think I'll manage haha

    I notice it when I plug the power back in when it's been on battery as well as changing power settings. It's a very subtle and manageable brightness flickering, but if that's not what they're referring to, I'll be very disappointed...
     
  17. win32asmguy

    win32asmguy Moderator Moderator

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  18. pizzasogood

    pizzasogood Notebook Consultant

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    Huh. The Omen being sold at Micro Center has 8GB of RAM, 4GB of VRAM, and the 256GB SSD variant. Good find. In SoCal, no doubt. Although I've never heard of a Micro Center before. I wonder when Fry's Electronics will start to carry the Omen.
     
  19. bleclair

    bleclair Notebook Consultant

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    Last edited: Dec 10, 2014
  20. pimpineasy

    pimpineasy Notebook Enthusiast

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    i share you sentiment ................i want a top notch display.............if i am going to compromise on display then prob i should wait on the 960m

    does anyone have any idea on possible dates hp woould include?
     
  21. vegetaeater

    vegetaeater Notebook Evangelist

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    Had a browse through the rest of that site.

    It's complete bollocks. All their "reviews" appear to be things they've seen from retail store walk-ins.
    Harvey Norman (one of Australia's biggest retailers) just rolled the HP Omen out in store over the last few days.

    I'm not saying it's definitely BS - but I wouldn't put too much stock into it just yet.
     
  22. win32asmguy

    win32asmguy Moderator Moderator

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    It will be the 2GB variant. They don't have a special preconfigured model or anything, it is the same one that you get from Amazon, Newegg, etc in the USA. Hopefully HP decides to do a "Top Spec" preconfigured model with the 512GB SSD, 16GB RAM, and 4GB GPU once availability is better.

    I like having retail stores as an option, because if you are on the fence about something, be it build quality, weight, screen, keyboard, the best way to decide if you like it is person instead of a review.
     
    Last edited: Dec 10, 2014
  23. pizzasogood

    pizzasogood Notebook Consultant

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    Oh, you're right about Microcenter listing the specs as "up to." It was curious to see it listed as $1500 for the 4GB graphics anyway.

    Great review. He even addressed the screen and didn't mention anything of any major issues after tests.
     
  24. pizzasogood

    pizzasogood Notebook Consultant

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    Yup, I would've much preferred the Omen to be in stores as that'll allow me to view it in person. But between the time the Omen launched to when it would be available in many stores would have been too long of a wait, personally. HP's return policy is pretty straight forward. They allow 21 days to return a laptop back and without, for the most part, too much hassle. Hopefully I wouldn't need to utilize that option at all for my Omen coming in.
     
  25. Dberner

    Dberner Notebook Enthusiast

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    To those who ordered and received the Omen through HP's website: Did the order status say processing right up until it arrived at your door? If not, what phases did it go through chronologically? My order status no longer has an estimated delivery date, although it said the 16th when I placed my order, which is still "processing". Thanks a bunch.
     
  26. graymm

    graymm Newbie

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    For me it was "processing" for the majority of the time, and then "shipped" with a link to track the progress on FedEx's website
     
  27. pizzasogood

    pizzasogood Notebook Consultant

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    I think you're inference is on the money, because if I recall my Envy 15t was in the "processing" phase until it arrived at my doorstep so for those wondering, that may be why.

    I'd rather obsessively track my package multiple times throughout the day than to be surprised. Or maybe it's better being surprised? :p Even then, we shouldn't be left with vague details on a product we spent nearly 2 grand on.
     
  28. pizzasogood

    pizzasogood Notebook Consultant

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    Oh..... lol Thanks. Then I'm hoping to receive my FedEx tracking number within the next day or two as my shipping date said the 10th!
     
  29. graymm

    graymm Newbie

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    I believe I was at max brightness and plugged in, but I cannot remember for sure (it went away rather quickly). I haven't had a problem with it since, but if I do I'll let you all know.
     
  30. pimpineasy

    pimpineasy Notebook Enthusiast

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    new review

    HP Omen Review: Voodoo DNA brings grace and style to gaming laptops | PCWorld
    seems like pizza was right


    "If I were buying the Omen though, I'd probably opt for the build with 2GB of video card RAM, 8GB of DDR3/1600 and the 512GB SSD for $1,800, instead of this jam-packed version"

    i have a dv6t that has 8g of ram and i must say that apart from being a specs i have never had a need for more than that
     
  31. pizzasogood

    pizzasogood Notebook Consultant

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    Just to clarify, you should be getting another e-mail that states that your order has been updated after the initial e-mail from HP saying that your order has been received. The confirmation e-mail looks identical to the order received one except it will include your shipping and tracking number as per the e-mails I received for my Envy 15t back in July. I have yet to receive the e-mail for my Omen that includes the tracking number.

    Another point being how SSD memory technology such as RAPID allows caching in a way that utilizes less RAM.
     
  32. vegetaeater

    vegetaeater Notebook Evangelist

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    Why don't any of these reviews mention the damn fan noise.

    Seriously, it's about the only thing, other than temps, that we couldn't gather from having a look at a floor stock model.
     
  33. graymm

    graymm Newbie

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    If you are sitting a normal distance from the computer, during every day use the fan is rather quiet. In a perfectly silent room, the fans WILL be audible, but I mean truly silent (no ac, no other machines humming). I would describe them as a moderate whisper during normal use in a silent room. If the room has any ambient noise, you will not hear them during average use.

    During gaming, I would say that they are average or slightly below average noise level for a gaming computer. I would assume that you will likely either have headphones in or be using the speakers while gaming to listen to in game audio, and I find that under these conditions the fans are not particularly distracting (but you may be more sensitive to surrounding noises, so it is hard to say whether or not they will truly be a bother). If you are planning on getting a gaming computer, I don't think you will find much better in terms of fan noise under heavy use.
     
  34. vegetaeater

    vegetaeater Notebook Evangelist

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    You know what, I used one today at my local retailer. Luckily, HP was nice enough to provide a "full fans" option in their control centre.

    Now, I know it's difficult to get a proper idea of sound while in a store... but my impressions are that it's actually really quiet. Even at full fans. I'd go so far as to say it's similar at full fans to my Clevo P157SM (780m) when just browsing the web.

    Also, I saw none of the issues mentioned in that crappy review regarding the screen.

    I'm looking at a Clevo P650SE tomorrow, but seeing the HP Omen today has thrown a real spanner in the works. If the Clevo is loud, then I think the Omen will be my new rig.

    My only concerns are:

    1) Screen seems very glossy. Would be interested to hear some owners opinions.
    2) The 'Beats Audio' logo at the top left is daft.
    3) The macro buttons on the left means the keyboard is awkwardly off-centre.
    4) The touchpad kinda sucks. Buttons are a bit spongy.

    But yeah, in all honestly, I really like this machine. Super thin AND quiet. And cool to the touch. Looks like HP is off on the right foot with this bad boy.
     
  35. pizzasogood

    pizzasogood Notebook Consultant

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    Which retailer had one to use? I'd like to go check it out in person somewhere.
     
  36. vegetaeater

    vegetaeater Notebook Evangelist

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    Well, I'm in Australia. But in the off chance that you're Aussie, you can see it at either Harvey Norman's or JB HiFi.

    Assuming you're not - I've got to tell you this thing is a bargain over in the states. The model I'm looking at comes to $2479 USD over here. It's about $200 cheaper than a Razer Blade Pro.
     
  37. vjx67

    vjx67 Newbie

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    So I wanted to share my experience ordering my Omen from HP with everyone here because this site has been a great source of information. I even created an account especially for this.

    Dec. 1 - I ordered my laptop over the phone from HP. I got all of the hardware maxed out (4GB 860M, 16GM RAM, 512GB SSD) because I found a $200 off coupon online. I had been looking for a portable gaming laptop with top specs, but anything with a 960m or 970m was too ugly and too bulky for practical (i.e., non-gaming) use. The Omen and it's discount were a perfect fit.

    Dec. 3 - I stumbled upon this forum and found the 25% off coupon (that expired on the 6th I think). I was able to connect with a supervisor from HP sales and they promised to refund the difference between the price I paid on Dec. 1 and the price I could have paid with the 25% off coupon. Awesome! I was grateful for this and it saved me over $300 USD! They said that I would receive the refund 2-3 days after my Omen shipped. Sadly, this was the end of the good times...

    Dec. 10 - All along this was my estimated shipping date. I'm terribly impatient and checked the status all the time. Dec. 10 came and went with no update to my order status on hp.com. To sidetrack for a minute... HP's website is awful. It's 2014 and YOU'RE AN ELECTRONICS COMPANY! The broken links, long load times, and error screens on this site are atrocious and create a incredibly frustrating and clunky interface. This was the reason I ordered over the phone in the first place. One of the customer support folks actually told me today that they're in the process of updating the website.... Probably a good idea...

    Dec. 11 - I called customer support today because I hadn't received a shipping notification. After getting disconnected multiple times, I finally was able to talk to a combination of support specialists and supervisors. I learned that my shipment had been delayed until Dec. 16. Normally this wouldn't be a huge issue, but I'm travelling for the holidays, and if I don't get the laptop by Dec. 19, I won't have it until after the new year. I'm kicking myself for not spending an extra $40 for 2-day. Given the delay, I asked if they can change my shipment to overnight or 2-day so that I get it before I leave. Somehow they are incapable of doing this. The best they could offer was redirecting my package to my destination, but I'm terrified of putting my (Omen's) fate in the hands of FedEx logistics.

    At the end of the day, I'm pretty sure I'm just being a big, impatient baby about this, but I figured that I'd let people know how my experience with HP and it's customer support has gone (a mixed bag to say the least). As of today, I'm expecting to get my laptop between 22 and 24 days after placing my order, which is arguably a rather long time even for a custom-built machine. I'm also really nervous about actually receiving that refunded amount now.

    I'll keep people updated just in case anyone actually cares about this, and I'll be sure to post my impressions as soon as I get my Omen. This forum has been a great resource, and many thanks to everyone who's posted information or their impressions thus far. Woo Omen Community!
     
    fxny12004, pizzasogood and pimpineasy like this.
  38. pizzasogood

    pizzasogood Notebook Consultant

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    I also called HP support today and found out that my shipment of my Omen is delayed until the 16th. :(
     
  39. win32asmguy

    win32asmguy Moderator Moderator

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    That is unfortunate your order got delayed. I hate to say this but it is kind of something you have to expect to happen. Even with the Zbook (which is their top of the line business laptop) it takes about a month or even longer to get a customized model.

    Once it does ship don't be surprised if it sits in customs for a couple of days too. Even if you had paid for the 2-day shipping many times the logistics of shipping overseas makes it take longer than you would expect.

    Either way I hope (as I am sure you do) that it is worth the wait.
     
  40. pizzasogood

    pizzasogood Notebook Consultant

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    Luckily I am in the States, but this is unacceptable. The only way I would have known is if I had reached out to HP myself instead of HP notifying me by e-mail after I had called. The supervisor had told me my laptop had shipped on the 10th and the issue was that the FedEx shipping hadn't reflected it yet but will receive my Omen around Thursday of next week. I had then received an e-mail after my phone call with HP customer service notifying me of the delay! This is disappointing to say the least. It had better be worth the wait...
     
  41. vjx67

    vjx67 Newbie

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    Just wanted to update everyone on my adventure...

    Dec. 12 - This morning, I received the obligatory "we're sorry" email from HP offering me a 10% coupon that lasts through then end of January 2015. That would've been super useful if I needed to order a laptop. Oh wait, I kinda already did that. Not to sound ungrateful, but that's a bush league concession. One time my Zappos order was delayed by 1 day... 1 day! I called their customer service, and they made me a VIP member (free overnight shipping on every order) for life! FOR LIFE! Customer service like that is a little millimeter of skin off a big company's back but makes the world of difference to a consumer. As pizza said, this laptop better be killer.

    And if anyone wants that coupon code and feels like dealing with HP, let me know.
     
  42. Omnom

    Omnom Notebook Guru

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    I could be quite interested, but I don't think they accept payments from New Zealand? I'll be in the states in early January and was thinking about ordering this laptop, but I think they don't accept payments outside the US or without a US bank account.
     
  43. Omnom

    Omnom Notebook Guru

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    Latest code I've found is 20% off all Notebooks or Desktops! But it's so annoying that I can't actually order one even though I would be shipping to a US address!
    I'll try find some way around it... But for the mean time, if you don't know already take advantage of this!

    PC12999
     
  44. bleclair

    bleclair Notebook Consultant

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    Ordered mine from HP today. Got the quick ship model. Hope I like it.

    Was also considering the Alienware 13, but there are already people complaining about the ULV processor bottle-necking games. I also wanted touchscreen, and you can only get that with the QHD display on the Alienware.

    I'm guessing that's way too many pixels for the 860m in anything strenuous.
     
  45. win32asmguy

    win32asmguy Moderator Moderator

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    Congradulations on your purchase! With the coupon, it looks like its much cheaper than any of the reseller pricing.

    I think the 860M / 4710HQ / FHD display is definitely a good balance. It should be a solid performer for the next couple of years if not longer.

    It appears that my local Micro Center has these in stock now. I am tempted to go check it out just to answer my own question about the DisplayPort and HDMI out under Linux.
     
  46. bleclair

    bleclair Notebook Consultant

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    Ordered Saturday, already picked up and on the way Sunday night. Not bad, HP.

    Sad to see this thread (and the internet in general) so quiet on this laptop!

    Any other thoughts from current owners?
     
  47. pimpineasy

    pimpineasy Notebook Enthusiast

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    still waiting for a credible review of this thing

    how bright is thedisplay viewing angles etc
    how hot and loud do the fans get
    game perfromance
     
  48. DrClone

    DrClone Notebook Consultant

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    Someone should send their laptop to notebookcheck or notebookreviews to have a official review! Or they should ask HP to loan their laptop.
     
  49. Znender

    Znender Notebook Evangelist

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    Which model did you buy and did you pay for faster shipping?
    I'm looking to get the quick ship model ($1599 model) but the estimated delivery date is slated as Dec 24th.

     
  50. bleclair

    bleclair Notebook Consultant

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    Yes, I upgraded to 2 business days on the quick ship model.

    It was $20 after applying the latest 20% coupon (instead of the normal crazy $40 shipping upgrade price.)
     
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