HP Omen 15 (5XXX series) Gaming Notebook

I don't think that is supposed to happen. I've never seen mine go up beyond 55 degrees Celsius even with a resource intensive game on settings higher than the recommended optimal settings. I've tested it with SimCity, Battlefield 4, and Dragon Age Inquisition.

If I recall, the Energy Star model does not come with the NVidia GeForce graphics card and only has the integrated Intel HD graphics card. Is that right? If so, that may be the reason.

 

A precaution though, as I haven't tried it myself, I've heard that the rubber feet at the bottom of the Omen which are required to be removed to access the internals of the laptop are not replaceable.

 

I have just received my Omen and I do not see a USB ethernet dongle in the box. I thought orders in the US were supposed to have it included. Should i contact HP or not even bother wasting my time?

 

I thought so too, initially. iMaxx even seemed to confirm it, but alas they do not come with the Omen in any region. They're sold separately. Slight disappointment but you'll love your Omen if you didn't receive a defective machine I'm absolutely loving my laptop so far and running games on it is a pleasure.

May I ask what specs you opted for for your Omen?

 

I'm thinking about buying HP Omen

I could ask the owners of this laptop a few questions please

1. What about problem of blinking screen, what I read here on notebookreview?
Corrects this error latest BIOS or not?

2. How is it with declines in FPS when the laptop is connected to the adapter?

3. And please what temperature CPU and GPU under load?
for example when playing Battlefield 4 after one or two hours (in fullhd and all on highest)

4. And what red light what is in both fans and in keyboard? Still not exist method how turn off when user want? for example in work

I want to buy this notebook for playing D3 RoS, Battlefield 4, and after rockstar release GTA5 for PC, so gta5 too.
So I need to know if there is or not Throtling

..only one hardware thing I regret in this notebook in my country (Czech Republic) is unfortunately sold only with WiFi A/B/G/N 2.4GHz :,(

in the US version equipped with wifi card Intel7260DualBandAC
But in my country, unfortunately not. This is very bad wifi card what's is in my country please?

Thank you in advance for your answers.



these are two biggest czech store with electronics and both have HP Omen only with 2.4GHz Wifi a/b/g/n
HP Omen 15-5000nc Black Aluminium Touch | Alza.cz
HP Omen 15-5000nc, černá K1G93EA#BCM | CZC.cz

and in czech HP online store is Omen too with this bad wifi card
Notebook HP OMEN – 15-5000nc (ENERGY STAR)(K1G93EA)| HP® Česká republika

..yes and in my country is available only version with 8GB DDR3 (not 16GB version) with 860M 4GB GDDR5
and with these parametres cost HP Omen in my country 37000 Czech crowns what is +- 1633 US Dolars, it is good or bad price?

 

The quickship model I ordered direct from HP in the US came with one in the box.

 

Awww D: Lucky you! So I suppose the quick ship model does come with one. Mine didn't! I demand to know why haha That is seriously unfortunate.

 

Umm pizzasogood. The energy star models have a dedicated gpu, I wonder why you think they dont

Can't wait for Hp's response to my issue. I'm in love with my omen

 

Let me ask a question, no offense. I am in the market for a new gaming computer (first ever). The Omen is a very nice looking rig, but why would I buy this when for the same money (spec'd out) I could buy a Sager with a 980m and better cpu?

 

The reason why this is more expensive is because of it's thickness, weight, and overall quality of the laptop, also as what other people said is that this laptop's fan operate fairly quiet and the lights on the laptop's keyboard and speaker can be changed to different colors. It also packs a touchscreen while most other gaming laptop doesn't have one.

Sager, is know for ease of access and upgradeability. However, they are bulky and their fan sometimes loud. Again, they stay reasonably cool under load, but their battery life aren't as good as the Omen. Also, they're usually heavier unless you're taking about the new Sager laptop with 4k screen.

I love my Falcon Northwest (Sager D900C) laptop, but it's getting old (from 2008) and that's why I'm here looking for a new laptop too! I would like to go from 12 pounds to 5 pounds. I'll feel like a superman picking up the laptop! Oh also the battery life in this thing is around 30 minutes! Haha

 

That is disappointing to hear but not the end of the world. I went with the 4gb Nividia/ 256 GB SSD/ 8gb RAM - I love it so far. Design and build quality is outstanding. When i first turned it on, I had the display shimmer issue discussed earlier but after the BIOS update, i have not seen it since. I thought the always on red vents from the back would be annoying but they are not that bad.

 

Really? I thought I recall seeing an EnergyStar model that didn't have a dedicated GeForce graphics card.

Yeah, and I totally agree. Aqesome solid build quality. More than I expected out of HP this time around. Love my Omen! I also went with the 4GB nvidia but opted for the 512GB SSD and 8GB RAM as well. The back red LED lights don't bother me as well. I mainly play on a desk that's facing a wall so it doesn't bother others or intrude on my Omen usage at all. And I also haven't noticed any screen issues myself. I am actually going to withhold my BIOS update until I do notice something.

 

You can actually turn the red vents off by turning the backlighting brightness to 0% in the Omen controls. This turns off all other LED's (except the "volume mute" one and the "airplane mode" one), though.

 

Have you guys assigned any commands and keys to the programmable shortcut keys yet? This is my first laptop with such a feature and I'd love to hear what you all have been using it for so I could get some ideas. I've been thinking about programming the keys so I could get between menus in SimCity easier or something of that sort.

 

Hello guys ... Should I buy the omen from neweeg.
or from HP website

 

Some people are apparently experiencing some sort of screen issues where the screen is flickering. The BIOS update should fix that issue and I believe may have fixed it for those here and were experiencing that problem.

I'm not exactly sure what the issue is in regards to the FPS dropping when plugging into the Omen as I have experienced this myself. The frame rates don't drop when running on battery but do now and again when plugged in. It might have to do with the nature of the battery charging feature when plugged in. As I've mentioned a few pages back about it, it might have to do with the feature that maintains the lifespan integrity of the battery which charges your battery until full and then stops charging it until about 95% or so, and then charges it back up again, all the while plugged in. This might explain why the frame rates drop as it is switching between the outlet adapter power and the battery power. This is not certain but just my hypothesis. I haven't really gotten around to experimenting and testing it out myself yet.

As for temperatures are concerned, just browsing the net, listening to music, and running on battery, it looks like 37 degrees for the GPU and 39-40 degrees for the CPU. After some gaming on battery, my temps were running at about 48-49. I have apps plus my Battlefield 4 and Dragon Age Inquisition (not at the same time) running on window mode, switched on fans to maximum and the temps dropped 10 degrees in about a minute or less. It is now sitting at 34-35 degrees. Very impressive as just browsing the net and listening to music, no resource intensive tasks, the temps were at 36-37. GPU 2D desktop frequency looks to be at 405 MHz, 3D applications are at 540 MHz with a memory clock of 2505 MHz default. You could reference this post and start here for references on temperatures http://forum.notebookreview.com/hp-compaq/762889-hp-omen-15-5xxx-series-gaming-notebook-34.html#post9872342

The Intel AC-7260 isn't actually that bad of a card. I bought it and installed it on my old HP Pavilion dv6t-7000. That has moderate reception to no reception issues at all. But the Omen has no issues on reception whatsoever. In the same room I'm using the laptops, it gets 3 Wi-Fi bars. On the Omen I have full bars. The reception is at maximum. The antennae is quite well designed in the Omen and is receiving the AC wi-fi reception quite strongly and effectively.

 

I would recommend buying from the HP website because there is currently a coupon for 20% laptop and desktop computers $999+ you can apply at checkout. Just make sure to put the code: PC12999 when checking out.

 

Hi, thanks for your answer. Info about new BIOS looks ok, temperatures looks ok too.
Maybe only what red lights? Can user turn off or not?

Only one thing, in question about wifi - but in my country exist HP Omen only in one configuration with:
8GB DDR3, 256GB SSD, GeForce 860M 4GB GDDR5, but only with Wifi 2.4GHz b/g/n (not 2.4/5.0GHz ac)
Does anyone have this wifi card 2.4GHzB/G/N in HP Omen?
I ask because I need know how is good or bad this card.

Because I fear, when have HP Omen in my country only wifi 2.4GHz b/g/n, that have only one antenna and not two as in USA market for example.
(Or have two antenna, and this old wifi card use only one. I try find disassembly videos HP Omen only with b/g/n card, but on internet are disassembly videos only with Intel7260AC)

 

Yepp, thats the one! I guess I will contact HP myself on monday

 

Do the animated speaker LED lights seem to flicker for you guys or do they pulse smoothly to music? It looks like they haphazardly flicker for me.

 

The leds are supposed to pulse in the musics beat, doesnt work very well tho

Tested some things out regarding the high temperatures during gaming with the AC-adapter plugged in.
With it plugged in the GPUs temperature increases rapidly up to 90 degrees. The CPUs temperature increases just as rapidly up to about 75-80 degrees.

Immediately when i unplug the AC-adapter both the GPU and CPU drops in temperature, where both stabilize at about 55 degrees.
I believe the reason the FPS-drop happens is that the GPU reaches its power limit for some reason.

I tested this out while playing Battlefield 4 online, on nVIDIAs optimized settings, in windowed mode.

Download MSI Afterburner (monitoring program) and check if you get the same results as I get. I bet you would since you have the same symptoms as me.

 

I just played some DA:I for about 2 hours and my CPU never went beyond 80 degrees. My GPU stayed somewhat cool at about 55. The graphics settings are all on medium, just one step higher than what geforce experience is recommending on optimal. Not sure how my Omen will take putting graphics settings up higher.

Edit: Also, I put a small phone case in the back of my Omen to elevate it a bit to maximize airflow. That might be why my laptop is running cool.

 

Did just realize that when fully charged but still plugged in, the Omen works perfectly, just like on battery power only.
Also, I'm getting about 20 fps more on fully charged + plugged in.

When it is not plugged in and the battery is decreasing, I'm only getting a stable 30 fps.

Seems like when it is charging up and play games, there is not enough juice to go around from the AC-adapter, and the GPU takes the fall. I think the only thing it needs is a bigger AC-adapter

BTW... What size is your AC-adapter? Mine is only 120w

 

But Auduno, how does that explain the overheating of the GPU? it seems very mysterious to me. The Omen is indeed very mysterious.

 

Would you guys use a laptop cooler for it? If so which one would you pick?

 

It doesn't need a cooler. Those who are complaining about heat issues (me included) are probably having a hardware issue.

 

Hey - so today I turned on my omen and as I opened the display, a weird thing happened. The display start shaking and 3 inches from the left of the screen was a vertical line of seemingly phantom touches (i think that's what you call it). It seemed as if the touchscreen thought it was getting multiple inputs. It would stop unless i put it the notebook in standby by pressing the power button and resuming. Has anyone experienced something similar? Should I contact HP and exchange or is there an update for the touchscreen?

 

I really dont think there is a issue with hardware (atleast not with the laptop itself) as the heat problem only appears when the laptop is charging. When fully charged and still plugged in, there is no high temperatures either on CPU or GPU.
I am leaning more towards a faulty AC adapter. They had problems with AC-adapters earlier too and called back a specific type of the adapter.
Maybe there is still some issues that is not resolved here?

This is just wild guesses though...

I really have no idea.. as my account status says, I'm just a newbie!

 

Well Auduno, the thing is that when the computer is plugged in, the "performance" profile is selected which makes the GPU reach higher frequencies. In turn, more heat accumulates which results in overheating and eventually throttling.
When the computer is not plugged in, the GPU will mostly run at 405 Mhz which doesn't heat up the unit as fast.

 

What would you recommend to remove throttling or overclocking at the very minimum? What program is the best and what settings am I aiming for?

 

I've had that same problem, but it's ~8 inches from the left. I think they may be using dodgy digitizers that respond to phantom stimuli. Turning the touchscreen on and off (fn-T) or wiping it with a cloth can also fix it, but yeah ... I'm a bit worried by this.

 

An important note for anyone planning on running Linux on their Omen:

Ubuntu (at least) improperly loads the acer-wmi module. This is supposed to support features of Acer laptops, but instead just makes a mess which breaks the wifi.

You'll want to blacklist that module if you load Linux on your Omen.

 

I called HP today to see if it was a software or hardware issue. The same phantom touches appear in the recovery screen and even after a full recovery. They offered me a full exchange and a case manager is going to call me tomorrow for the details. I am going for the exchange but I am worried that the new Omen will have the same issue or worse, a new issue like the ones discussed here. One workaround is to just turn off the touch screen through device manager. I don't plan on using the touchscreen that often really so i was debating whether to turn it off and live with it or take a chance with the exchange.

 

Well I don't know if I would disable throttling. It's basically just finding a workaround for the problem rather than finding the solution. Also it's a feature that's intended to save the GPU so disabling the throttling would be a bad idea.

Nvidiainspector allows you to overclock the GPU by 135 MHz. If you're one of the lucky guys that have no issues with heat you might want to do that. To overclock further you need a modded vbios, but I read that the 135 MHz overclock already takes the 860m to the performance level of the 870m all while being much more efficient.

 

Right. I meant to say that haha

Thanks for the info. I'll stay put for now as modding the BIOS is something I want to avoid at the moment.

 

But why would the temperature suddenly fall over 20 degrees celsius on heavy load both on the GPU and almost as much on the CPU, when it reaches full charge?
I'm not trying to come with genious hypothesis here, just judging from my observations

 

Is anyone getting the driver state power failure (BSOD) on their Omens? I get it very randomly from time to time but I noticed it happens the most when I unplugged my machine to move it somewhere else then replug it back in. Also how is everyone's Omen doing when under load? I've only play games on it plugged in and the gpu's temp usually hovers around 65-68 Celsius when playing Dota (with max settings/HD res). I see you guys getting very low temps when under load like at 55, is that when it's not plugged in? I'm curious to know how a "decent" Omen is running so we can all compare.

 

re "I think the only thing it needs is a bigger AC-adapter
BTW... What size is your AC-adapter? Mine is only 120w"

Well, yes, The AC adapter is TOO WEAK. And yes, it's 120W, they all are, not just yours.

 

Doesn't happen for me. Initially I only had lag when plugged in, now I have it both when plugged in and on battery.
For me, the GPU temp is ridiculously high in both situations but the cpu is cool. Looking forward to hearing what hp will say to you, I don't know if I'll manage catching them today before they go home.

I'm also getting them. Sometimes.

 

How on earth can you contact HP? The only way for me here in Denmark is to call them...

 

From my personal Omen usage, my temps run rather cool after hours of DA:I on medium settings, I think, because I elevate the back of my laptop a bit to give my fans a bit more room to breathe.

Also, interesting observations, I seem to notice more graphics anomalies while on High Performance than on HP Recommended.

reifi: I have not received any BSOD at all. I've already plugged in and disconnected the power cable a couple times during usage and in some cases just like your situation. Did you do the BIOS update?

 

I got them the first day I used my computer and one a few days ago. I'm still on the F06 A bios

 

I have the same experience as D3O and reifi. It happens when I unplugged my AC for a sec and re plugged. My bios is on F08

Sent from my SM-P905 using Tapatalk

 

I have the F08 bios too, and havent had either BSOD or glitches in the screen as mentioned earlier

 

I ll try updating the bios again. I remember it froze and I had to force shut it down. Maybe I forgot to remove all my USB devices and that affected the update.

Sent from my SM-P905 using Tapatalk

 

Check this out. I fired up D3 and ran it for a minute approximately, exited to see the GPU temps then fired it up again for a minute then I took this screenshot

 

BTW somebody in here was complaining about fan noise.

Well, I just disabled 'Fans always on' from the HP performance advisor and the OMEN is a silent beast now. It makes absolutely no noise.

Okay, then I played on battery and I had no excessive framedrops - the first one happened after approximately TEN MINUTES!! MN instead of the usual 10 seconds. The temps were still very high though - at 82-87 degrees and it eventually reached 92 where after it throttled. Then it started throttling every 1-3 minutes but that's still a feat.
I then plugged the laptop in and the frequent framerate drops occurred again.
Its weird.

 

just received mine...

US model but did not receive the usb ethernet dongle.

fan is tolerable... noticed it gets louder when i lift the laptop... maybe the fan grill is not optimal, air goes through triangular shape then to a round screen...

first thing that did bug me a bit is that the screen size is smaller than anticipated... and bottom bezel is thick...

bigger concern is me getting used to the smaller screen coming from traveling over the years with a 17" laptop.

 

Wow, very interesting... I'm hoping I don't encounter that issue. It might be a USB driver problem?

 

Cool. What app are you using for temps here?

Congrats! 15" is a great screen size. You'll notice how much easier it is to lug it around now. And it's too bad those who wanted to customize their Omens do not receive the Ethernet dongle.

Yes, it does get louder as just laying the Omen down flat suppresses the noise a bit, but it gets louder than if you lift the Omen up to give it room to breathe once the fans start kicking up, say when fans are on at maximum. I think airflow and therefore temperatures become much better if you do lift the laptop up. I place a small rubber cellphone case in the back to help me with that.