The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    HP Part Exchange Scam?

    Discussion in 'HP' started by JAM6, Sep 7, 2010.

  1. JAM6

    JAM6 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Has anyone had problems getting the money owed to them under the HP part exchange scheme? HP have had my old laptop since 17th July (over 7 weeks ago). After much chasing I finally got an email on 16th August saying my claim had been processed and validated and the money owed to me (£115) would be with me shortly. Nothing was received and further chasing resulted in promises that I would get the money by the end August. I have still not received the money and they have now stopped replying to my e-mails. The last e-mail rather ominously said there had been a delay in receiving funds from HP. Who are PC Part Exchange.co.uk? They sign themselves HP but are they sub contractors. Are they about to go bankrupt? Will I ever see my money? Does anyone know what the story is here?
     
    JAM6, Sep 7, 2010
    #1
  2. timtravel42

    timtravel42 Notebook Virtuoso

    Reputations:
    827
    Messages:
    2,004
    Likes Received:
    1
    Trophy Points:
    56
    what exactly did you sign yourself up for? ie. what was the deal with the company (i couldn't determine exactly from your post)
     
    timtravel42, Sep 7, 2010
    #2
  3. KLF

    KLF NBR Super Modernator Super Moderator

    Reputations:
    2,844
    Messages:
    2,736
    Likes Received:
    896
    Trophy Points:
    131
    PC Part Exchange
    HP Store PC Part-Exchange

    Those share same contact info, looks like it's a promotion made by Opia for HP. I might be wrong tho, but it looks like that :)

    Opia

    "Please contact our Customer Services Department with all queries relating to the promotion.

    Email: [email protected]

    Telephone: 0845 05 15 121

    Local call rates apply, lines open Monday to Friday 9am to 5pm."

    Same number on both sites, try calling them?
     
    KLF, Sep 8, 2010
    #3