HP Pavilion DV5-1002nr Screen Issue

Hey guys,

I just recently bought the $599 HP dv5-1002nr at Best Buy this weekend. Its working out great so far, except the backlighting on the screen is horribly uneven.

I didn't really notice it while browsing the web, using Word etc. because its bright during those activities, but when watching a movie or playing a game like Half-Life 2 where the screen is dark most of the time, it is really noticeable?

If I raise the angle that I'm looking at it just a degree or two up, then the screen washes out, if I lower the angle, then it gets too dark.

Unless, my eyes are exactly perpendicular to the screen, it is nearly unwatchable, and even then you can difference in the lighting from the top of the screen to the bottom is still too extreme.

Has anyone else had this problem with HP laptop screens? Did I just get a bad screen? Should I take it back to Best Buy and swap it for another one? Thanks for any help.

 

Try adjusting the brightness of your screen by holding down the function key and tapping f8.

If it doesn't work and you know that you room is lit appropriately, then I guess exchange it at Best Buy. If they don't accept it, then you gotta contact HP.

On a side note, that was an extremely good deal for the 1002nr.

 

Thanks for the reply. I tried adjusting the brightness, but it didn't really help the issue.

My local Best Buy sold out of the dv5-1002nr's (including the display model), so I will either have to exchange it for another model, or hope that they restock.... or just suck it up and live with it. I don't really want to have to send it to HP, since Best Buy has a 14 day return policy. I really like the system, other than the screen...and the horrible battery (but that's not a real problem for me, since its mostly going to be a desktop replacement).

Hopefully they'll restock ....

 

As long as it is bearable.

 

This is typical for any laptop that uses a TN panel, which, by their very
nature, have very poor vertical viewing angles. Lenovo used to have a
PVA, or S-IPS, that was truly spectacular - viewing angles were much
larger.

This is why you should never do serious photo-editing on a TN-based
LCD. You can never tell what the correct angle should be, so your
photos could end up too dark, or too light, when viewed on another
monitor.

BTW, the vertical viewing angles on my brand new dv5t are terrible, so
you're not alone.

Rob

 

The viewing angle on my notebook is fine. Oh wait, do you have the infinity display where the screen is very glossy and looks as if it takes up the entire laptop frame?

The reflection might offset the viewing angles, possibly.