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    HP Pavilion Dv6tqe 6100 BSoD Issue

    Discussion in 'HP' started by Roxaos, Jul 14, 2011.

  1. Roxaos

    Roxaos Notebook Geek

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    I am currently unable to startup my notebook without it bringing up a blue screen. I usually get the System service exception error and the IRQL not less or equal errors. Everything was running smoothly until last night when I was playing LoL and I was blue screened. I tried system restore to no avail. Occasionally I am able to start windows normally, however, I'm usually BS'd around 15 minutes in. I ran the startup test which indicated that the memory test had failed. I will be attempting a hard reset this afternoon to see if that resolves anything.
     
    Roxaos, Jul 14, 2011
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  2. Roxaos

    Roxaos Notebook Geek

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    Any suggestions?
     
    Roxaos, Jul 14, 2011
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  3. kurosawa79

    kurosawa79 Notebook Consultant

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    if your memory test failed perhaps you have faulty RAM?
     
    kurosawa79, Jul 14, 2011
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  4. shasta7

    shasta7 Notebook Evangelist

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    Try Taking out your memory modules and reinserting them.
     
    shasta7, Jul 14, 2011
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  5. Roxaos

    Roxaos Notebook Geek

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    How do you access the models on the dv6tqe?
     
    Roxaos, Jul 14, 2011
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  6. lfegerber

    lfegerber Notebook Guru

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    flip it over and there is a switch to take out battery. the same switch also unlocks the bottom cover that covers the HD and RAM
     
    lfegerber, Jul 14, 2011
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  7. lfegerber

    lfegerber Notebook Guru

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    i would recommend going to youtube, and looking for a video if you are unsure of what to do. search for "hp dv6 RAM" should come up with results
     
    lfegerber, Jul 14, 2011
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  8. Roxaos

    Roxaos Notebook Geek

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    Having taken out both modules and tested them individually, I was able to isolate the problem to a defective module, unfortunately it was the 4 gig one :\ .
     
    Roxaos, Jul 14, 2011
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  9. Roxaos

    Roxaos Notebook Geek

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    Roxaos, Jul 14, 2011
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  10. jiggawhat

    jiggawhat Notebook Evangelist

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    Aren't you under warranty?
     
    jiggawhat, Jul 14, 2011
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  11. Roxaos

    Roxaos Notebook Geek

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    Yes. I am still under warranty.
     
    Roxaos, Jul 14, 2011
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  12. jiggawhat

    jiggawhat Notebook Evangelist

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    so....why are you replacing the RAM yourself?
     
    jiggawhat, Jul 14, 2011
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  13. Roxaos

    Roxaos Notebook Geek

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    I'd rather not have to go through HP again, and I was looking to upgrade it eventually anyway. It's not that difficult to do.
     
    Roxaos, Jul 14, 2011
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  14. Roxaos

    Roxaos Notebook Geek

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    I gave in and contacted HP, apparently they need the entire computer to be returned, so I probably won't have one for the rest of the month.
     
    Roxaos, Jul 14, 2011
    #14