HP Pavillion dv2000 wireless issues

Hey there,

Today I bought a dv2000 laptop but for some reason I cannot connect to my netgear network however my mothers toshiba can and I can connect to other networks. Any help is appreciated.

 

It might be your router not supporting it. I had the same problem, bought a new router and it has been working perfectly.

 

Can I find a list of supported routers?

 

What netgear router are you trying to use? Log onto your router using www.routerlogin.com and try resetting everything to the default settings and then reconfigure and see if that helps. I am using a Netgear router, I have it set to G only and am using 128-bit WEP and haven't had any problems with my HP or my dad's ThinkPad.

 

Update the firmware of the router

 

I have done both what you said but it just hangs at waiting for the network.

 

Your router does not support it.

 

I agree with 4cefed4, most likely your wireless network card and wireless router have different settings. It sounds like some type of authentication and/or encryption is set up on your netgear router and your mom's toshiba, but your laptop is not set up with the same authentication/encryption settings.

Can you post the following settings from both your laptop, and either the router or your mom's toshiba:

Network Name, aka SSID or ESSID
Network authentication (None, WEP, WPA, WPA-PSK, WPA2, WPA2-PSK)
Data encryption (None, TKIP, AES, TKIP+AES)

Of course, you need to make sure that your computer uses the same network key as the router if any sort of authentication is enabled.

 

SSID: NETGEAR
Network authentication: None
Data Encryption: None that I can find.

Same for router and dv2000

 

Darn, that would have been the obvious answer.

Here's the only other thing I can think of: some routers have "Super G" or other speedboosting features which only work with some compatible cards (usually those made by the same manufacturer). For example, here is a review of a Netgear router which specifically states:

"For example, when in 108 Mbps mode the WGT-624 cannot communicate with non-Super G client stations. Moreover, even though all Super G products are based on the same underlying Atheros chipset technology, each vendor can perform its own tweaks. As a result, Netgear will not guarantee performance or compatibility with Super G cards other than the WG511T"

Perhaps "Super G" or some other similar technology is enabled both on the router and on your mom's Toshiba (so that they work together okay) but your laptop's wireless card is not compatible?

 

I also had some problems setting up my DV2000Z with my Linksys wireless router.
Make sure your HP laptop is at least 5 feet away from your wireless router.
When you search for wireless networks/access points, does your NetGear network show up as a security-enabled network or as an open/free network.
If it shows up as a security-enabled network, then I suggest you find a way to temporarily disable the security encryption, then try again to connect your HP laptop to the wireless network. With this step, we're trying to determine whether your router has an inherent compatibility problem with your HP laptop OR is it simply due to the security-encryption settings.

Another possibility, if you're dealing with a security-enabled network, is to change the encryption level from 128-bit to 64-bit encryption. There are more compatibility issues at the 128-bit level than at the 64-bit level. As an example, I'm now running my home wireless network at the 64-bit level in order to fully integrate my HP laptop. Prior to getting the HP DV2000Z, I ran the network at the 128-bit level.

 

By the way, in case I wasn't 100% clear about this, "Super G" can be turned off. The same applies to "g Nitro", "SpeedBooster", and other similar technologies. So if it is turned on at the router, turn it off and try getting your laptop to connect again.

 

I was not able to get the wireless connection to work on my dv2000 until I did the following:

Turn on Windows XP in-built wireless configuration as follows:

Click on File

Click on Run

type in: services.msc

Scroll down to: Wireless Zero Configuration

Click on Automatic

Save it

Reboot Laptop.

This worked like a charm for me. Ended two hours of frustration.