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    HP Pavillion dv9000 display completely messed up just after password input on startup

    Discussion in 'HP' started by zanzi, Dec 3, 2007.

  1. zanzi

    zanzi Notebook Enthusiast

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    Hi there,
    i have a month old HP Pavillion dv9000 and i am experiencing a completely distorted display just after i input my password on start up. It doesn't always happen....and it only happens when i switch on the laptop for the first time after a night of rest. When this happens, i have to force shut down and switch on again (it never happens again the second time) since the display is completely messed up and nothing is recognizable.
    I went to the shop where i purchased the computer and was told that it might be a software problem and that i should try re-installing windows vista by pressing F11 on start-up. I did so to no success...

    can anyone help?
    Many thanks
    Kristian
     
    zanzi, Dec 3, 2007
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  2. timtravel42

    timtravel42 Notebook Virtuoso

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    try reinstalling windows from the recovery discs
     
    timtravel42, Dec 3, 2007
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  3. zanzi

    zanzi Notebook Enthusiast

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    i don't have recovery discs...
     
    zanzi, Dec 3, 2007
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  4. timtravel42

    timtravel42 Notebook Virtuoso

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    what happened when you pressed F11?
     
    timtravel42, Dec 3, 2007
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  5. timtravel42

    timtravel42 Notebook Virtuoso

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    actually, boot into windows and create the recovery discs
    in the search bar, type recovery disc creation, click the "recovery disc creation" program and follow the prompts, then use them to reinstall windows
     
    timtravel42, Dec 3, 2007
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  6. zanzi

    zanzi Notebook Enthusiast

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    the computer was reset to factory settings...
     
    zanzi, Dec 3, 2007
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  7. timtravel42

    timtravel42 Notebook Virtuoso

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    ok, so you still have the problem after doing that?
     
    timtravel42, Dec 3, 2007
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  8. zanzi

    zanzi Notebook Enthusiast

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    Yes, it happened again after i re-insalled vista.
     
    zanzi, Dec 3, 2007
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  9. timtravel42

    timtravel42 Notebook Virtuoso

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    ok, try doing a recovery with the recovery discs
    using the method i posted above
     
    timtravel42, Dec 3, 2007
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  10. zanzi

    zanzi Notebook Enthusiast

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    ok, thanks...i'll create the discs now
     
    zanzi, Dec 3, 2007
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  11. timtravel42

    timtravel42 Notebook Virtuoso

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    ok cool... good luck :D
     
    timtravel42, Dec 3, 2007
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  12. zanzi

    zanzi Notebook Enthusiast

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    i can't create recovery discs!! I'm getting this message:
    Application Softthinks CD Creator has stopped working

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
     
    zanzi, Dec 3, 2007
    #12