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    HP Protectsmart won't enable :S

    Discussion in 'HP' started by MacRap, Aug 19, 2010.

  1. MacRap

    MacRap Notebook Enthusiast

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    Title says it all, very confusing.
     
    MacRap, Aug 19, 2010
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  2. nikeseven

    nikeseven Notebook Deity

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    Make sure you have it installed then shake your laptop a bit, usual the HDD indicator light will change from a flickering light to a solid, different colored light
     
    nikeseven, Aug 19, 2010
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  3. MacRap

    MacRap Notebook Enthusiast

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    I dont think I have it installed and can't find the software anywhere


    I have a HP DV6-3064CA
     
    MacRap, Aug 19, 2010
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  4. Prydeless

    Prydeless Stupid is

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    Press Win X on the keyboard to access the Mobility Center and see if you can enable/disable it that way. If you don't think it's installed, look in your hard drive for a folder named swsetup; there should be a folder named HPProtSHD. All the HP software that came with your laptop should be in swsetup.
     
    Prydeless, Aug 20, 2010
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  5. MacRap

    MacRap Notebook Enthusiast

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    The program is there but for some odd reason, it still wont enable. I even reinstalled it and it still wont enable
     
    MacRap, Aug 21, 2010
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  6. nikeseven

    nikeseven Notebook Deity

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    What hard drive do you have installed?
     
    nikeseven, Aug 21, 2010
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  7. MacRap

    MacRap Notebook Enthusiast

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    Samsung HM641JI ATA device [I think thats what you want]

    Its weird though, my brother has the identical laptop, we bought both at the same time and his is enabled
     
    MacRap, Aug 21, 2010
    #7