HP Quick Play stopped working

Hi guys. I just noticed today that the quick play buttons on our dv9207us (Vista Home Premium) is not working. The buttons are still lit but they are not responding when they're pressed.

It's been a couple of weeks since we used quick play (so it was working previously). The only thing I have installed lately is an update (from Windows Update) of Windows Media Center.

What could be wrong? If I update HP Quick Play will it work again?

Appreciate assistance.

Thanks in advance!

 

You know what...I just now noticed that mine aren't working either (I hardly ever use QuickPlay to notice).

I wonder if that update borked them...

 

I think that will work- just go to HP support site for your laptop and download/install quickplay and let us know

 

I had this happen a week ago. After some research I:

1) Turned off the laptop
2) Removed the battery
3) Held down the power button for ~1minute

Everything worked after that

 

Seth Oriat, this is the same hunch I have...

cnabber - tried your recommended solution...it worked. Thanks a ton dude!

 

ya you can use that solution or you can also install the HP Quick Launch Buttons software from the hp.com web site....

http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=3369389&os=2093&lang=en

 

cnabber, you are a genius. I just wasted 90 minutes with tech support concerning frozen QuickPlay buttons. Your techique worked perfectly.

 

No problem. I'll warn you the problem still seems to happen sometimes with my dv9000t.

 

I did not install HP Quick Play software after clean install of Vista. Don't like it , the buttons were working fine without a driver even but there was an unknown device present under Device Manager for which I had to install Quick Play buttons driver.

 

It happened again to my dv9207us. Wonder what's causing Quick Play to act up from time to time.

 

Quickplay no likey playing DVD's out the SVIDEO port in a MINIMUM or MAXIMUM window to my HDTV!!!
It stops responding. I solved the very same problem with Windows Media Center, and it involved going into Windows Media Center to configure the video signal output as 720x420. Methinks this needs to be configured in Quickplay as well. The funny thing is that I can play a DVD in a minumized window on the primary display (the LCD), no problem. But if I drag the QuickPlay window to my secondary display (the HDTV connected via SVIDEO port), the window goes black and i get this message:
"The DVD cannot be played. Please lower the current display resolution and ensure the display connection type is supported."

Either Quickplay needs a configuration setting changed or maybe it wasn't properly written with a secondary display in mind. Come to think of it, I don't recall HP ever mentioning the fact that you can send 1920x1080i out that SVIDEO port with a component cable adapter either!!!

 

Thanks cnabber! I have a Compaq 8510p and your solution worked like a champ! Not sure why they get hosed in the first place. I spent hours troubleshooting Quick Launch until I found this post. Wish I found it sooner.

 

Thanks for the advice on the QP button fix. Worked beautifully. After some 6months without the volume control buttons, I finally have them back. Wierd thing is the lights for the volume buttons are out. Which was also the case for a short time before the buttons stopped responding.

As for this issue there are a couple of possibilities. First off, S-Video is supposedly too limited in bandwidth to handle video resolutions higher than standard definition. Component can handle HD resolutions, but the upconversion of DVD movies are regulated such that up[converted signals can not be sent over analog signals (for piracy reasons). To my knowledge upconverted DVD signals are only allowed over HDMI/DVI and VGA connections.

 

You cant use Svideo with HD, I work for Directv and the only cables that come with the HD boxes is Compoent and HDMI. they dont even put a svideo out on the boxes. Anything with HD has to be component or better

 

I had the same problems with my DV6233Se. I did a restore last night to get to the original config. Today, after I updated the QuickPlay software and buttons to version 6.4, the Quickplay buttons stopped working. I used the reset procedure from cnabber and that worked. There is something in the f-3D BIOs update and the Quickplay updates that does not play nice together.

 

The HP Quick Launch Buttons are the only HP software remaining on my PC; QuickPlay, the two services, eve rything else has been uninstalled.

 

This happened on my 9207 as well as my volume lights not coming on. The power button holding thing fixed the lights but didn't fix the quick play. I'll try the software install from hp....

 

I have the same problem: some lights and all the keys suddenly stopped working.
I tried reinstalling the drivers. Didn't work.

I then tried the solution of cnabber, it worked for 2 mins, and stopped working again. The mute button is even violet now (!).

Any idea?

 

yup this is a problem with many HP notebooks, but HP is just not admitting it, i contacted them thorugh mail and they told me to do system recovery...but luckily i also found out abt the "hold power button" down technique and whenever it happens now, i do it.

 

hey i had the same problem with my quick launch...and i did what Cnabber recommended and it work.....thankx alot.../// cnabber insteadof a newbie u should b a computer wizard !!!!!

 

I just used the "power" button trick on my dv41123us worked like a champ! thanks. HP site was no help at all!!!

 

HELP ME!

Please, I've done everything - I tried the power thing, I uninstalled and reinstalled Quickplay, I updated it like four times, I adjusted whatever configurations I can find in both it and Windows Media Center...but I can't play DVD's on my laptop anymore! I get the same message bobg mentioned:

"The DVD cannot be played. Please lower the current display resolution and ensure the display connection type is supported."

Only this is on my primary display (laptop screen!) and it's in minimized OR fullscreen mode, on both WMC and Quickplay.

The frustrating part is, I've played these very DVD's before! I watched them regularly on this laptop since I got it, and while I have been getting jumpy pictures and skips (despite using a cleaning dvd), only in the last month or so did this...complete refusal to play...start happening. (And yes, I tried adjusting the screen resolution, and still - nothing.) Oh, wait, there IS one thing that will play...the FBI warning. Joy.

My laptop is an HP Pavilion tx1305us Entertainment Notebook PC (Edit) running Vista. These are factory dvd's of movies and TV episodes and movies, no more than a couple-three years old, acquired new and legally - I broke the shrink wrap with my own two hands.

As you can probably tell, I'm not exactly a techno-genius - I'm marginally more familiar with computers and how they work than most of my coworkers, but that's all. But playing DVD's was one of the main reasons I got my laptop. Even Windows Media Player Classic refuses - although it actually goes past the FBI warning and gives me the DVD company logo before IT gives up. Then it says "DVD Copy-Protect Fail." I'm not trying to copy them, just PLAY them! And they worked before!

I'm completely baffled, frantic, and desperate. Googling for "lower the current display resolution" gives me only this site. Please, please, someone - help me.


EDIT: Cancel Red Alert.

I solved the problem. DVD43 is my new best friend.

Pardon for bumping your thread.

 

How did you solve it?