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    HP reliability?

    Discussion in 'HP' started by EXUCT78, Sep 26, 2004.

  1. EXUCT78

    EXUCT78 Newbie

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    I have a zt1195, that was repaired once while still under one year warranty. The motherboard had to be changed, as there was a connection problem at the ac input. Now, another year later, the connection totally died. The battery(the second one, the first was replaced) has also lost its ability to keep much charge.A repair shop said this was a problem with that model, and he would get a new computer. The support people(in India) are not helpful, nor was HP prepared to admit to any defect when I emailed them. Is poor quality a hallmark of HP and Compaq?[?]
     
    EXUCT78, Sep 26, 2004
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  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    I don't think so...it just seems that some notebooks are just bad. I'd put HP in the top 5 of my realiability list.

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
    Brian, Sep 26, 2004
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  3. EXUCT78

    EXUCT78 Newbie

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    Thanks, Brian.
    What IS your top 5?
     
    EXUCT78, Sep 27, 2004
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