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    HP Repair Result: Questions.

    Discussion in 'HP' started by ahl395, Nov 25, 2008.

  1. ahl395

    ahl395 Ahlball

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    I just send in my notebook in for repair a little while ago, and i got it back today, A week earlier than estimated too! :eek: :D :)

    Anyway, it was for a screen replacement. So i got the repair form and it said they replaced my screen, but also my System board. I have no clue why...

    Is there any chance they replaced the grphics card as well? Because its running 15 degrees cooler than usual! :eek:

    Why would they do this, does anyone know? :confused:
    I mean, im happy and all, but just want to know why... ;)

    Thanks in advance.
     
    ahl395, Nov 25, 2008
    #1
  2. Bungalo Bill

    Bungalo Bill Notebook Deity

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    HP generally solders the GPU to the motherboard. You probably got a new one.
     
    Bungalo Bill, Nov 25, 2008
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  3. ahl395

    ahl395 Ahlball

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    I did hear that, i didnt think it was true though... :eek:

    If its soldered into the mobo, how is it a deticated card? Wouldnt that make it intergrated?

    Any ideas why they decided to replace the mobo out of nowhere? :D :confused:
     
    ahl395, Nov 25, 2008
    #3
  4. brianstretch

    brianstretch Notebook Virtuoso

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    They probably assumed that you had the usual fried NVIDIA graphics chip, regardless of whether or not yours had gone bad yet. Or that was the problem all along and your screen was fine.
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
    Nice of them to swap in one of the new fixed boards. The above list is incomplete, your notebook might not be listed.

    Edit: dedicated GPUs have their own memory and are separate chips, not integrated into the northbridge chip and sharing main memory. They're still usually soldered onto the motherboard.
     
    brianstretch, Nov 25, 2008
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  5. ahl395

    ahl395 Ahlball

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    Thanks for that information. :)

    I actually just did a BIOS update when i recived it.

    so, you mean that the GPU i got isnt defective?

    Thanks +11 rep to both. :)
     
    ahl395, Nov 25, 2008
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  6. nic.

    nic. Notebook Evangelist

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    Or maybe just because your system is full of dust inside and its been clear while they are changing stuff. :D
     
    nic., Nov 26, 2008
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  7. theseadragon

    theseadragon Notebook Consultant

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    Is it the same model GPU?
     
    theseadragon, Nov 26, 2008
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  8. ahl395

    ahl395 Ahlball

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    Yep, the same GPU model and same VRAM, etc.
     
    ahl395, Nov 26, 2008
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  9. j-dogg

    j-dogg Notebook Evangelist

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    i just sent my dv2500 in today because of a defective Nvidia 8400 card, just curious how did your laptop look cosmetically when you got it back?
     
    j-dogg, Nov 26, 2008
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  10. ahl395

    ahl395 Ahlball

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    Looked the same as when i sent it. ;)
     
    ahl395, Nov 26, 2008
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  11. j-dogg

    j-dogg Notebook Evangelist

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    that's good i was a little nervous sending it out I've heard some stories of them treating the notebooks like trash when they get them.
     
    j-dogg, Nov 26, 2008
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  12. ahl395

    ahl395 Ahlball

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    Ive never heard that.

    But, HP's support is excellent. I cant see that happening. :D ;) ;)
     
    ahl395, Nov 26, 2008
    #12