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    HP return policy

    Discussion in 'HP' started by wgama, Jul 7, 2007.

  1. wgama

    wgama Notebook Enthusiast

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    Does anybody knows about HP's return policy??

    There isn't anything wrong with my DV6500, I just don't like it,

    Like, can I return it and get a full refund for it?
    its only been 3 weeks since i received it.
     
    wgama, Jul 7, 2007
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  2. livedark85

    livedark85 Notebook Guru

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    i believe it is a 30 day return policy. with restocking fee.... if you dont want to call hp... use the online chat.....

    www.hp.com/support/chat

    (i think thats right^)
     
    livedark85, Jul 7, 2007
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  3. kickace

    kickace Notebook Deity

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    actually 21 day - with no restocking fee. 100% positive
     
    kickace, Jul 7, 2007
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  4. knp

    knp Notebook Evangelist

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    That's correct. It's 21 Days with no restocking free and shipping paid by HP. I just returned my DV6500T. :cool:
     
    knp, Jul 7, 2007
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  5. wgama

    wgama Notebook Enthusiast

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    did you get a full refund ?
    I think I'm gona get a MBP
     
    wgama, Jul 7, 2007
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  6. Sid1

    Sid1 Notebook Consultant

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    knp why did u return yours?
     
    Sid1, Jul 8, 2007
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  7. miner

    miner Notebook Nobel Laureate

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    Yep, you will get a full refund as long as you are within the 21 day limit.
     
    miner, Jul 8, 2007
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  8. knp

    knp Notebook Evangelist

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    Wgama: I returned mine due to multiple issues with the laptop such as failure to bootup and a sharp sound emitting from both the laptop and the AC Adapter. I was just downright unsatisfied with the product after these incidents.

    Sid1: I requested for a full refund, not a laptop replacement. I have yet to find out whether I receive such full refund because I sent it out to FedEx yesterday afternoon and have to wait until the laptop is received by HP.
     
    knp, Jul 8, 2007
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  9. Nooorm

    Nooorm Notebook Consultant

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    Nooorm, Aug 10, 2007
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  10. voguex

    voguex Newbie

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    I ordered my notebook online and after 14 days I called them up and told them i was unhappy with my purchase and they gave me a refund. i'm pretty sure it's full. They paid for shipping and everything, the process was very very easy, and the return guy i was talking to was very nice abt it..except i went thru 2 guys from india who wasnt as nice as the return guy. but whatever. my notebook has a hissing noise when playing videos/music. and i had a slick crack/slice on the screen, all was done before it even arrived at my house, so obviously i wasn't satisfied. took 4-5 days very quick. send it out as soon as u print out that slip, cuz you can't track it after!
     
    voguex, Aug 12, 2007
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