The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    HP SMB return policy

    Discussion in 'HP' started by blindpan, Sep 20, 2008.

  1. blindpan

    blindpan Notebook Consultant

    Reputations:
    9
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    30
    According to HP's website, this is part of their SMB return policy HP will not accept products that are "1. Custom configured orders (i.e. Customer specifications, Custom image, asset tagging, etc)."

    Does that include a costumer configured notebook for example?
     
    blindpan, Sep 20, 2008
    #1
  2. allfiredup

    allfiredup Notebook Virtuoso

    Reputations:
    1,482
    Messages:
    3,209
    Likes Received:
    17
    Trophy Points:
    106
    It appears so, but only on Small & Medium Business customized notebooks. The return policy you're quoting is applicable to the SMB site.

    The return policy on the Home (consumer) site doesn't have the same exclusions. Configurable consumer notebooks (Pavilion models) are returnable within the 21 day window.
     
    allfiredup, Sep 20, 2008
    #2