The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    HP Software (not drivers) for dv2000t

    Discussion in 'HP' started by tlokitz, Mar 8, 2007.

  1. tlokitz

    tlokitz Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    I have a dv2000t that was purchased this past august. I've installed vista and aside from the usual sound issues, everything works well. I was in best buy the other day and noticed that new dv2000's that have vista preinstalled have an hp total care software suite. Is this software package (and any other software hp distributes) available? I didn't see it on the hp website.

    Thanks,
    Troy
     
    tlokitz, Mar 8, 2007
    #1
  2. Airman

    Airman Band of Gypsys NBR Reviewer

    Reputations:
    703
    Messages:
    1,675
    Likes Received:
    1
    Trophy Points:
    55
    Airman, Mar 8, 2007
    #2
  3. tlokitz

    tlokitz Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the link. When I install the hp help and support for vista apps, it doesn't add any start menu items....any suggestions?
     
    tlokitz, Mar 8, 2007
    #3
  4. Airman

    Airman Band of Gypsys NBR Reviewer

    Reputations:
    703
    Messages:
    1,675
    Likes Received:
    1
    Trophy Points:
    55
    You will need to go into regular Help to view the HP Help & Assistance Center.
     
    Airman, Mar 8, 2007
    #4
  5. Anxious_Eddie

    Anxious_Eddie Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    The Help and Support incorporated in the latest HP Pavilion notebook preinstalled with Vista have something new known as HP Total Care Advisor. It features many tools that can be used for diagnostics. The bad news is that the download is not available. Even in the OEM units, if this is uninstalled the only option left is to restore the system to the factory settings.
     
    Anxious_Eddie, Apr 17, 2007
    #5
  6. JadedRaverLA

    JadedRaverLA Notebook Deity

    Reputations:
    273
    Messages:
    724
    Likes Received:
    0
    Trophy Points:
    30
    Olay, here's the deal:

    HP Total Care Advisor is not available from HP, and no installer has been found.

    One of our forum members, chiaroscurist, ripped the directory that it is installed into, however, and that seems to work if you have the prerequisite files installed.

    So, first you need:

    Either -
    HP Help and Support for Microsoft Vista (32-bit Editions): here

    or

    HP Help and Support for Microsoft Vista (64-bit Editions): here

    And you'll need:

    HP Active Support Library: here

    Then, you can grab the HP Total Care files from: here and extract them to your program files directory and run the program from there.


    Hope that helps.
     
    JadedRaverLA, Apr 17, 2007
    #6