HP Spectre 13T-3000

Hi,

I got my SPECTRE 13T-3000 last week. It looks good and works pretty well except the VGA output. When I connect my laptop to an external monitor via this adapter, I never get any output on the external monitor (always no signal). I contacted the HP technical support guys and they insist that the HP HDMI to VGA adapter won't work on my model because of the the hardware limitation on windows 8?

Many of the projectors are still using VGA. I will be very surprised if SPECTRE 13T-3000 can not do the simple VGA output.

So can anyone conform it? And did anyone ever make the VGA output work?

Many thanks for your help

 

Hi all,

I've been a long time lurker on this board and read through most of it and only posted a few times on the forums (although I hope to be more active going forward).

I was hoping those of you have had the laptop for a while can comment on the fan issues (some of which I read about earlier). I received my laptop about 5 days ago and the fan is really killing me. It's a high pitched whine and more than that, it seems to pulsate a little. Honestly I love this laptop but I don't know if I will be able to deal with it. Last night I was watching Hulu full screen and after a while the fan was really bothering me (yes, I know, flash and its memory hogging, etc.).

The fan seems to be running more than I felt it should. I tried updating Coolsense and that didn't work. Then I tried turning it off and that didn't alleviate anything. I finally uninstalled it and although the fan seemed to stay off a little longer, it eventually kicked in. Again I'm not talking about Photoshop or playing games here as I could understand the fan coming on and even deal with some annoying noise. But I can't deal with it coming on while watching videos or surfing the internet in a quiet room due to the high-pitched noise. It's the i5 too, not even the i7.

I get that it doesn't bother some people and I wish I was one of you.

I really do love this laptop and I was wondering if anyone had any advice or tips to alleviate this. Even with the 20% off I saved I don't know if I will be willing to keep it.

Thanks for the help.
Dan

 

I have the HP HDMI->VGA adaper ( HP HDMI to VGA Adapter | HP® Official Store had to use a cached link since it doesn't show up on HPs site any more). I was able to use it to get output on my VGA monitor.

 

Hi oryan_dunn,

Many many thanks for your information. This is very helpful I think my adapter is the same as yours.
So you can get the VGA output on your SPECTRE 13T-3000 under Windows 8.1. However, HP continues telling me that it is impossible!!!!

Is there any trick I need to apply??

Thanks again.
YCCHANG.

 

Apparently the 20% off is good again until the 27th PC42027
However, now the I7-4500 option has been removed. Here I was hoping to see them add the 4650 or something, and they actually took away the 4500. I guess I'll wait a day or so, or just call them up and see if it is possible to order with an I7.

 

I just tried to use this on a spectre and it says "Please review the coupon offer for purchase requirements." I am guessing they are trying to exclude the spectre from these promotions.....Prob would have to try crying to customer service in order to get this on a spectre.

 

Well lookie there..
"Purchase must be $999 or more on customizable laptops and desktops (before taxes and shipping). Valid on HP Direct (hpdirect.com) Internet, mobile, and call center purchases only. Coupon valid through 4/26/14 or while supplies last. Any unused portion will be forfeited. Each coupon code limited to one use per customer; one code per checkout. Offer void where prohibited, taxed, or restricted by law. Non-transferable. Not retroactively valid on previously purchased items. Not valid for any resale activity as defined by HP Direct. Coupons may not be used to purchase gift cards. May not be permitted with certain bundle offers. Products and support acquired by customer under these terms are solely for customer's personal use and not for immediate resale or sublicensing. Not valid on Best Value (prebuilt) PCs, HP Friends and Family program, HP employee purchase programs, refurbished products, HP services, or ENVY 13 x2 Select (E3A11AV), Spectre 13t x2 (E2S68AV), Spectre 13 Ultrabook (E5J34AV), monitors, and third-party products (those not HP branded and all Beats products). Offer not combinable with instant rebates."

 

I'm on like the verge of purchasing this laptop, but I just had a few questions for those who did clean installs.
How straight forward is it? Ive had a few HPs in the past that have nothing but problems when trying to install windows through a flash drive mainly with usb 3.0 drives. I cant remember if the 2.0 gave me a ton of issues,
is the fan really that bad? I have a dv7t-6000 with an i7 and its fan can be loud imo, but im just curious if the fan is as bad as you all say it can be.
Thats really the only thing making me weary of another HP purchase.


edit: GET125 $125 off code works on the base model.

 

I may do this. Is there actually anything to gain by updating the drivers over HP's?

 

I don't think so. I just plugged in the adapter, connected my monitor, and used the display button (one of the F keys) to enable the external monitor. You could try rebooting with the adapter and monitor connected to see if that works.

 

It's weird. No one reports this issue except me. I even tried a factory reset but still couldn't make VGA output work. It seems that my new machine has some hardware problems. Unfortunately, the HP technical support guys I spoke STRONGLY insist that the HP HDMI to VGA adapter is no longer compatible with HP SPECTRE 13T-3000 under Windows 8/8.1. Not sure if I can exchange for a new one or not. It could be a long shot.

Anyhow, thanks for your help again.

 

First of all, I am replying to this largely as a bump for Dan's sake. He's a new member, this was his first ever post and he's only had his Spectre 13t for 5 days and the fan seems to be going on and staying on constantly with a very high pitched wine. I'm at a loss to help as I have not experienced the same problem on mine in my 3 months of ownership. I know some people experienced it more often and most have licked the problem so, in behalf of our newbie, I implore those with superior knowledge and experience to give Dan some help.

Dan, it would be helpful if you provided your configuration; sorry to say I can't help more knowing this, but it will help others.

Best of luck. BTW, I'm sure you can crack it or, worst case RMA it for a replacement. Mind the full refund window - 21 days in the US; not sure where you are.

Jeff

 

So has anyone tried replacing the SSD on this one? This question comes up in this thread every 60 pages or so but never gets answered.

HP is being vague about the connector (either intentionally to discourage purchase of aftermarket parts or simply due to incompetence). Now that m2 SSDs are fairly widespread it should be easy to upgrade this computer.

 

Jeff,

Thanks for the bump and for looking out. I'm in NY so I've been watching the 21 day window to make sure I don't get stuck with it if I decide I don't want it. I have the i5 8gb 256gb version.

I guess my main concern here is that I'm not sure/convinced that this will be resolved with a replacement. Are people saying that this is a design flaw/defect and that a new laptop will not be as whiny? Or is it just that some people are not sensitive or can't hear it. I guess I'm really trying to figure out if this is something worth getting an RMA for or if I should look elsewhere. Thanks!

Sent from my RM-927_nam_vzw_100 using Tapatalk

 

Dan,

First, two things I want to stress:

1) This is a honey of a computer and it is worth the effort and investment of time to get this resolved, likely through a hardware replacement. If you got it at the 20% discount, you can't come close to this good an "ultrabook" so well built so well designed and built within hundreds and hundreds of dollars.

2) Though I just can't recall what was said and done, I do recall clearly that I had read some complaints about heat and/or fan noise earlier, before I bought mine in January, but was assured by one and all this was not a problem endemic to the product and I should not expect it to be problem I will have to contend with long term.

Here's my take. If none of the steps you have taken have yielded significant improvements in fan noise I am strongly inclined to believe you need to RMA it. I definitely think it is worth reordering, but you may have to do a little fancy negotiating if you got the discount on you purchase and it is not presently on promotion, as recent posts indicate. In my - rather extensive - experience dealing with HP over the years, you can often get it done with the even the first line agent on the phone you reach to describe the issue and your desire for a replacement but do not wish to pay full retail when you bought it under the 20% off sale. Sometimes you will need to go to the next level up, as it is mostly about authority to give you an RMA and take your replacement order and apply the discount. There is a department at HP called "Resolutions," who make decisions like this one - ie, to sell a replacement with the discount not presently available. One thing you may have to do is to let them put you through some paces in an attempt to "troubleshoot" the problem. I honestly don't recall what measures people took when they had problems that sound like your but they were mostly fixed by new drivers, BIOS or another kind of workaround, including replacement. I don't believe hardly any owners on this thread reported fan noise as an intractable, intolerable problem and ended up giving up, unable to be satisfied. I have the i7 and QHD, 8GB, 256GB and do relatively limited work that stresses the cpu or igp but I have run benchmarks, that have raised temps over 90 C and the fan did go on and yes, it is a bit of a high pitched whine (something endemic to Ultrabooks, as the fans have to be so narrow and spin very fast to be at all effective in cooling. But as soon as the test stops and temps go below 70 C the noise is gone for me. Running Hulu or any other streaming media just about never causes the fan to go on for me, even with other browser tabs and programs running.

So, here are the steps I recommend:

1) Call Out to Thread Members: Can you help this man with these fan noise issues? Did you have them and solved them? Hardware or Software? Should he just RMA/replace or try some driver changes first? Thanks.

(By the way, Dan, have you used a tool like CPUID or HWINFO to monitor the temps of your cpu and igp under different apps? If not, it's a good idea. It will help people on the thread troubleshoot it (sadly, not so much the HP people!). If your cpu/igp is running over way over 80C for simple video streaming then I'm even more inclined to think you have a hardware problem. In any case, if you could download the free tool and run it to measure temps under different loads and indicating in which cases the fan went on loudly and wouldn't go off quickly. Whenever I hear mine, other than running benchmarks, they go on and off in a matter of seconds. I have permanently disabled Coolsense as well.

2) Search the topic on this thread and on Google but specific to this model. The search engine for this forum software (vBulletin) used to suck, but it's pretty decent now.

3) If no joy from 1) or 2), above, call HP and tell them you feel you must return your Spectre 13t for a defective fan and politely tell them you really would like to reorder it but could only afford to do so if the prices you paid would be honored. Again, be polite but firm. If you are getting nowhere on the discount for a replacement unit ask to speak to the person's supervisor or the Resolutions Dept (which they may have stopped sending consumers directly to). If the supervisor gets you nowhere, just say thank you, hang up, repeat the entire process. You might want to try a different time of day as they switch call centers at various times. I find the support groups in the Phillipenes are the best and most accommodating. The worst by far are the Canadian call centers and, whatever you do, DO NOT LET YOUR CASE GET ASSIGNED TO "CASE MANAGEMENT!" Sorry, but that had to be shouted. This is already so long, so please take it from me that this is a black hole at HP and once you're assigned there you lose all ability to interact with people on your own behalf.

Whew! A lot of words for very little practical help with your problem! Sorry. Still, I think contained within is the solution to your problem. I hope you will either get a quick positive response from HP or a quick fix from a member who had been experiencing the problem.

I'm surprised you haven't gotten other responses. In your response to this, don't quote my ridiculously long post here, just do a Reply and say you will try my suggestions but would be so grateful if someone with knowledge of the cause of fan noise problems or if there are software fixes or if a replacement is definitely the way to go.

Good luck Dan. Keep us posted.

 

What USB 3 hubs are you using?
Does anyone know how to change the behavior of the F12 button?

 

I wish I could provide more help. Unfortunately, I just got mine last Fri and I probably will ask for a RMA due to the VGA issue.

However, I noticed that HP released a new version of HP CoolSense a couple days ago. Would you like to give it a try?

In addition, I am just wondering what will happen if a case goes to the CASE MANAGEMENT. HP support team escalates my case to a Case Manager and I am still waiting for his response. Does it mean that my case will go to a black hole?

Many thanks.

 

Lovelaptops thanks for the really exhaustive response. I haven't had a ton of time since I got home from work but downloaded CPUID HWmonitor and let it run by while doing noting and but wanted to clarify something you said below when talking about temperatures. Were you talking in generalities when you say 70 C? My fans went on in the area of 45-50 Celsius range. In fact as I was literally typing that last sentence my fan went on and all I had open was IE. I've attached a picture of what the temps looked like at that moment. It's been several minutes and it still hasn't gone off.

Also something seems off about the speed. It just feels sluggish. I know its a ULV processor but I expect a little more out of it. My only thoughts is that there is some kind of setting that is stepping down the processor/turning the fan on super early but I don't know of anything that is doing that.

Thoughts? Is this just an RMA at this point?

 

Hi houou. If you look back a few pages you will see that I have replaced my original SanDisk 128 GB SSD. The connector is M.2 and the retaining screw is for an 80 mm long drive. The SanDisk drive uses the SATA interface so I made sure my replacement did too. Some M.2 SSD drives use PCI-Express which is faster than SATA3, but I do not think those drives will work in this laptop. I installed a Crucial M500 480 GB SSD and it's been working great. Someone posted that the newer M550 drives from Crucial are also available now.

Sent from my nook HD+ using Tapatalk

 

The reason for my strident remarks about HP's Case Management department is that, at least in North America, it is an organizationally strange department, based in Canada, that appears to answer to no one - at least no one I have ever been able to identify and seek redress from - and it wields its "power" by telling you rather than asking what kind of remedy you would prefer. Depending upon where you are in the purchase cycle you have options ranging from returning a computer for a full, unconditional refund, to do this and simultaneously re-order a unit if you believe you received a "lemon" initially, to work with technical support and customer support if you feel you have an overall excellent unit but with just one issue that you are convinced can be resolved with some software help from HP, including letting them have full remote access to your computer and directly install/uninstall drivers and other software to potentially fix the problem or pronounce your machine as having a hardware problem for which you will need to request an RMA to either return/reorder, just return for a refund or, if you are past your return window, send in for repair at HP, who do a pretty good job on repair with pretty fast turnaround. None of the options deliniated above are available to you if a Case Manager is assigned to you! Though they haven't the right, they even effectively deprive you of your right to a 100% unconditional return/refund by denying you that option and dragging things out until you are past your refund window. They take a "we know best" attitude but operate as a "black box," from which you cannot make contacts with tech support people (the case managers are typically non-technical and don't even understand HP's product lines very well!) and your machine's serial number becomes "marked" by Case Management who, again, has top-of-chain authority over all other support groups and if you call them directly because you are getting a stall from CM or they are proposing an approach to working out your issue they will see that your unit is under Case Management control and are literally not permitted to help you. I have had two major, long experiences with the CM group in Canada (I live in the US) and this is where my commentary comes from. My ultimate outcome in one case was good, but it took 45 days and it was actually their ignorance that made it so "profitable" for me; in essence, they replaced a model I had purchased with a defective display with a model that listed for 3X the price (!) because of their unknowledgeability regarding HP's product lines and what a like-for-like exchange would be, but they also deprived me of the ability to get a straight refund. I found I could not get over their heads - as they conceitedly assured me I couldn't, once causing me to ask "do you report to the CEO of HP?!! and they responded, "you could say that, yes!" So after 45 days of their having my $1,000 and my having no computer I ended up getting a $3,000 Elitebook with a "dream screen" IPS model that to this day is considered the best laptop LCD screen made. Without opening the box I sold it to someone on NBR for around $2,000; a nice $1,000 profit for me and a great 33% discount for them. The moral of the story is: if you are within the full refund return window and you can' prevent having your "case" assigned to the Corporate CM dept, immediately demand a refund under the terms of sale when you buy from HP. Try to do this without ever speaking to a CM who may be assigned to you. If you insist on a full refund at that stage, I believe you can avoid the CM Juggernaut. Sorry for another long-winded post, but I can honestly say I "suffered," and want to save my forum buddies from having the same experience.

 

Accidental duplicate post

 

Dan, You should absolutely not have fans running at those low temperatures. There is a BIOS problem, a hardware (fan and thermostat) or other problem causing the fans to act as if you are headed for a "meltdown" when your temperatures are on the cool side of normal and need no active cooling. There is something you can try, though it should not be necessary and it could cause the machine to overheat in some circumstances, but in the Power Plan "advanced settings" you can choose "active" or "passive" cooling so if you choose passive the fans should not go on. Give it a try if only for some data to post so others more knowledeable than I might have comments. It may be that there is a priority instruction set that will cause your fans to run at these low temps even if you have chosen "passive" cooling. But again, this sounds like a hdwe problem and need to RMA. As far as the speed, are you referring to perceived speed of execution of things or measurements of clock frequency at which your Spectre is running - using Windows' Task Manager or another tool? Frankly, the answer is likely the same. If you search this thread for this issue there are many, many pages of it in, January or early Feb as I recall, though the search function for the thread - or Googling it - should get you a lot of discussion and approaches. Overall, my take was that the cpu is throttled back at 1.6GhZ when on battery but should turbo up to 2.9 GhZ or so when plugged in, though an Intel "featureW" called "CPPC" (I'll get you the names behind the acronym, but suffice to say it was designed to be compatible with W8 and improve energy efficiency, which would seem useless while you're plugged in but others have found that you can just uninstall the program/driver with Intel CPPC in the title, reboot and you should see your cpu/igp turbo up to around 2.9 with one core, as it is designed to do. Do check in with the earlier posts about this for a more intelligent discussion. If, after you remove the program (which theoretically would reduce your battery life, but another mechanism throttles the cpu on battery to 1.6GhZ so you shouldn't see a change. If, after making this change, you can't get the clock speed up it's yet another reason to RMA it. Again, I really do recommend you give this computer at least one more chance - ie, an RMA - because most of them are problem free and it is just a lovely and plenty powerful - considering it's an "Ultrabook," with a ULT cpu.

 

Maybe or maybe not. If you look at HP's web site, they don't update their drivers very often. The majority of the hardware requiring drivers in this laptop are Intel and they update their drivers a lot more often. I've noticed that some of them include additional features and fix bugs. The Rapid Start software was the biggest improvement as it includes the control panel where you can both set your timer for when sleep turns into the Rapid Start hibernation. I've preferred hardware manufacturer drivers for a while now although I wouldn't do it for devices that are HP personalized (e.g. the touchpad) unless you're sure you can live without those features.

 

when plugged in, not running om battery my I-5 will run up to speeds of 2.29, at 99% CPU which is great, but on battery I can not get it to run over 1.58 and about 69% CPU.... any way to get it run faster on battery ??
thanks
tom

 

Hello in my post #1902 you have the answer, here is the link:
http://forum.notebookreview.com/hp-envy-hdx/735074-hp-spectre-13t-3000-a-191.html#post9630014

 

This lap comes with a mini display port that I have used with a mac cable to connect to a TV succesfully, so I think a mini display port to vga for mac should work in this computer

Don't trust in the HP technical service, they are like robots and limited in their acknowledge, better if you try yourself

 

I did a full wipe on my laptop when I received it installing Windows 8.1 volume edition and it has not problems except for the known issue of the CPPC event log that HP should solve.

If you install the drivers correctly you wont have any problems.
For the fan side, well working normally with office or internet you wont hear it, but if you use VMware or some applications that involve high cpu usage you will hear it but nothing different from other laptops like the Macbook pro, the battery life in this lap is stellar, I have charged the lap on 23/4 and yesterday I worked with my customer all the day and I arrived to 10% at the time 23:00. When I was on my customer, I showed my battery life to a guy that is fan of Apple and have the Macbook pro retina and he was more than impressed...

Personally there is no laptop today in the market that could compete with Spectre, I have the FHD screen model, all the Windows laps have issues, for example ACER, the worst quality, Lenovo bad quality, issues everywhere and bad support, DELL bad quality in the panels and the wifi adapter and DELL does not care about its customers, Toshiba, I dont have much experience with that but I dont like the screen, has limited color gamut for my taste, SONY is the worst quality I ever seen in a laptop, for that I think is out of the business, ASUS, could be an option but is difficult to find, I dont think ASUS has good quality too.

 

I believe you have the i5-4200U which has a maximum CPU speed of 2.3 GHz without turbo boost and 2.6 GHz with turbo. If you are getting less than 2,3 GHz with wPrime209, go to Control Panel > Programs and Features and uninstall Intel CPPC. Then go to Device Manager and disable Intel CPPC driver in system devices.

There is a bug of some kind in the HP 13t-3000. Changing drivers may work for a while, but at some point, the system will revert to the throttled CPU speed. Just get rid of Intel CPPC Program and disable the driver and it will stay un-throttled.

Good luck!

Jim

 

I''m not sure if you've RMA'd yet, but one thing you might want to try, related to the discussion I had with another member is to try the Intel graphics drivers and not the HP version. I provided some instructions on how to remove the HP version and replace with an updated version provided on Intel's site. I don't have the VGA adapter to try, but it might be worth the effort for you just to see.

 

Well, after owning my Spectre for a week I've discovered my first (possible) hardware issue - my enter key. Simply put, it wobbles. Each of my other keys are nice and firm except the enter key. The key rocks back and forth as if it were on a pivot point that runs the horizontal length (top to bottom, not left to right). They key also sticks up from the keyboard about the thickness of the key itself - above the rest of the keyboard. Is this how this key is made intentionally? Anybody else see the same thing? I spoke to HP and before I could tell them any detail, they wanted me to RMA the laptop for repair.

 

There was a post buried deep in this thread about something someone downloaded that helped make the trackpad a lot more useable. Can anyone find it? I've been digging for 20 minutes to no avail


Compared to the trackpad on our HP chromebook 14 this one is very laggy and just not smooth at all

 

For what it is worth, I have been monitoring this thread since November, 2013.

In the end, I ultimately ended up with a Dell XPS 13, after the XPS 13 XPS13ULT-4286sLV finally entered the retail channel in significant numbers.

As a point of reference, the XPS13ULT-4286sLV can now be found for $999 at the Microsoft Store.

• Display : 13.3 in Full HD LED-backlit Truelife (1920 x 1080), 10-finger multi-touch support
• Processor: Intel Core i5-4200U 1.60 GHz with Turbo Boost Technology up to 2.60 GHz
• Memory: 8GB DDR3L 1600 MHz
• Hard drive size: 128GB SSD
• Operating system: Windows 8.1 64-bit
• Video: Intel HD Graphics 4400 with shared graphics memory
• Ports: 2 USB 3.0 (both with PowerShare) • Mini DisplayPort • Headphone output/Microphone input combo
• Battery: 55 WHr 6-cell (up to 6 hours)*
• Camera: Integrated webcam
• Wireless: 802.11ac/a/b/g/n (Miracast enabled)
• Bluetooth: Yes, 4.0
• Dimensions: 12.40 x 8.10 x 0.71 in (314.96 x 205.74 x 18.03 mm)
• Weight: 3.09 lbs (1.40 kg)

So how did I end up here vs the HP Spectre 13T-3000?

Pros

Smaller
Lighter
Better Keyboard (better tactile feel and backlight contrast)
Can run Windows 7, Windows 8.x and Linux
Standard 1080p resolution (1920 x 1080), no need to mess with ill-behaving scaling apps like chrome
Can easily upgrade mSata card (there are lots of videos and it does not use a m.2 sata)

Cons

Fewer ports (no hdmi or memory card slot), but not an issue for me due to inexpensive external adapters (<$10)

Many of the other features are a wash with the HP Spectre 13T-3000.

So far have been very happy with the performance/battery life of my haswell based XPS 13. Even more surprised that all of my corporate apps (e.g. Microsoft Outlook, Cisco VPN, nomachine etc,) work great under Windows 8.1.

NotebookReview of the haswell based XPS 13.


Curious what others feel.......

 

Just an update on my current situation with my Spectre. I wound up calling over the weekend and thankfully got a very helpful representative on the phone. For the record I think it was the Philippines office (if you are keeping track at home). Long story short I was able to RMA my machine and have them ship me a new one. I said that I really felt there was a hardware issue as the fan constantly runs along with general sluggishness and intermittent lag when doing simple tasks. We chatted for a bit and she asked if I would consider going through tech support first. I knew this was coming but didn't think it would be optional. I explained that from research along with my own investigation I believe there is a problem and I would rather just send it back.

I was told that it wouldn't be a problem to re-order with my discount! I didn't even have to push her. I really do think its all about the service representative you get. After putting me on hold she came back and said there was a small issue that she could only take $125 off as my coupon was one time use or something (or more likely expired). She never considered that I would have to pay more only that she would put me on hold and find out what she can do. Basically she came back and said that they would charge me the full price minus the $125 coupon (which was still $200 more than I paid)which would be $1300. When it shipped she assured me that I would be credited back the other $200 or so dollars to bring me back to my original price. I was a little skeptical but she assured me it would happen and, of course, I could call if it didn't.

I figured that was good enough and I'd take a wait and see approach. The only problem here is that the lead time for a new build was over 3 weeks. Its not supposed to ship until may 23 or something. Not excited about hat but I'm really looking forward to giving this machine another try.

Thanks to all who have helped me here especially lovelaptops. I will wait patiently (ok maybe not) and will update when I get the laptop.

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First question...CAN ANYONE SEE MY POSTS?'

I've posted twice in the last week or so, and I haven't received any sort of response. It's weird because I can see how helpful everyone is in this forum, yet my questions go unanswered.

My next question: has anyone had any problems with their cursor disappearing? It seems to only happen to me when I'm connected to a secondary monitor. It's via the HDMI output. I haven't been able to test the Mini Displayport until my cable arrives..

My final question: has anyone had issues with a bluetooth mouse, or any other bluetooth related issues? I paired a bluetooth mouse that was working correctly with my Windows 7 machine, and even worked correctly the first time I paired it with the Spectre. However, the next time I signed in, it couldn't connect. In addition to that, I've tried to Remove Device in the PC Settings, and I always get Removal Failed. I can remove it by going into the Device Manager via the Desktop, but once I restart, the BT Mouse is back.

Any help would be greatly appreciated?

 

First of all I will tell you that I not a fan of HP, totally the opposite even worse if I talk about HP servers, clarified this, from my point of view I prefer the Spectre
over the XPS 13...

Dell have big issues in quality, nothing new in the today laptops offerings, but DELL is worse and their customer service is pure crap.
Probably you could get noise from the backlight keyboard...
I have heard some kind of issues with the wifi (XPS 12 is the king of issues here), maybe its about lucky here to get the one working fine
Some people have issues with the touchpad...
The DELL panels seems to be of very bad quality, there are high probabilities to get more backlit bleeding than other brands (more and less all have this issue included my ipad)
Some people get noise from the fan.
Some people gets flickering in the display.
If the keyboard is like XPS 12, I dont like it, I prefer the one in Spectre but this is personal taste.

You know, with the today laptop market its about lucky for not getting an issue but I think DELL have more probability to get some kind of issue than others.

What kind of comparison is that?...

Smaller and lighter?... if 0,5 inches and 0,2 kg makes a difference to you, to me not.
Dell keyboard for me is really ugly, but this is personal taste
You can run whatever os you like, I run tynilinux on my lap without issues, there is no pro here.
1080 resolution?... you have to do scalling too at that resolution and you will run in some scalling issues, I have the 1080 resolution model of Spectre., no pro here
Well, on the short run could be an advantage on the long run not, M.2 slot on the paper is better than mSata (an older technology), on M.2 you have more bandwidth and could manage double of storage capacity compared to mSata, so in the future you can easily change the harddrive for something better, I dont expect this with mSata. I think is the same effort to change a mSata disk or M.2 ...
I posted a video to change the harddrive and I dont find any trouble on that.

 

I didnt test a usb 3.0 hub yet, so I can not help here..
About F12 you have two options, reassign the key to other using Sharpkeys ( http://sharpkeys.codeplex.com/releases/view/79616) it modifies the registry so the change is permanent without executing a program, for example I have reasigned the key ins/printscreen, the intelligent hp engineers have designed that key to first do printscreen and after insert, so I inverted it, I have assigned another key to be num pad "*" for using Total Commander, or the second option, download Autohotkeys v1.1.14.04 ( http://ahkscript.org/) (not recommended yet version 2) and you can do whatever you want with the keyboard, for example I have made some scripts for turning on/off bluetooth (something that is misssing), to call Skype without touching Skype, etc...
All that programs are free and powerful, only limited by your imagination

I made a presentation with display port (mac adapter), not tried HDMI yet and not problems with the cursor disappearing.
About bluetooth I have used only my bluetooth headphone Sony SBH-20 with Skype most of the time, I didnt find a problem yet.
Have you installed the BT drivers from intel? (totally uninstall the drivers from the lap, reboot and install the new one from Intel)
https://downloadcenter.intel.com/De...DwnldID=23761&keyword=7260+bluetooth&lang=eng

Last: Jorge, don't worry be happy!

 

how is the qhd screen and can it max out to 16gb of ram?

 

Nice work, Divide! Glad my input helped. Keep us posted. You will love your new machine. In my experience, getting an initial "lemon" replaced with a unit that is flawless (relatively speaking, of course) is an even greater rush than getting a brandy new model that works great, but you lack the experience of "if only..."

Keep us posted. LL/Jeff

QHD: Love it! Haven't seen the FHD but with W8.1 this scales extremely well. Review by Notebookcheck.net finds the QHD to have great specs, same as HP quotes for both screens - essentially same specs except the resolution: Brightness: 334 nit; Contrast 1,000:1 Color gamut: about 65% of sRGB - not good enough for advanced photo/video editing but superb for watching video, viewing images. The only content I've seen run natively at QHD - actually, 2,100 - found many on YouTube and, man, can you ever see the difference! (Have a Sony Z2, superb FHD 13" screen for comparison). This was a classic "futureproof" purchase for me (the screen, not the laptop) and I couldn't be more pleased for the upgrade - all whopping $70 of it! FHD and lower resolution content looks superb.

16GB RAM: Nope. 8GB is limit, soldered.

 

Generalizations like that are not very helpful. I have owned lots of Dell and HP equipment over the years and frankly have not had an issue with service/support on either brand.

Although others have reported this issue, my particular haswell i5-based system does not.

You have to careful comparing models of different series and between generations. I have had *no* problem with my Intel AC 7260 in mixed environments.

Again, generalizations *are not* helpful. Dell replaced the cypress touchpad used on the previous generation with synaptics one on the new one. I have had no issues with mine, but still prefer a bluetooth mouse over any touchpad.

Most of the complaints I have seen are directly related to the previous 720p screens used in older generations. There is general praise for the 1080p screen. I certainly have no complaints.

This seems like a bigger issue for the HP Spectre 13T-3000. Have not noticed any excessive fan noise generated even when pushed.

My guess is that you are referring to the Windows 8.1 ' Enable adaptive brightness' issue, which *is not* hardware related.

Based on what? Personally I prefer the XPS 13 keyboard (which is basically the same as the XPS12) due to better backlight contrast and key travel, making typing easier and less error prone.

If you go *strictly* by the MFG, HP is dead last.
Computer Manufacturers Ranked: How to Pick a Laptop That Won't Fail

Unfortunately, you have to look specifically at each model line.

An accurate one.

As noted before, I prefer the XPS 13 keyboard due to better backlight contrast and key travel, making typing easier and less error prone.

You are free to do whatever you want, but it is also more of a hassle and not supported. The Dell XPS 13 however actively supports Windows 7, 8.x and Ubunto.

Lots of application scaling issues with resolutions > 1080p (1920x1080). Chrome for instance as well as older apps which may never support scaling properly.

At least at this point, has mSata options are still easier to find and supported in a wider range of ultrabooks.

BTW, anyone comparing the HP Spectre 13T-3000 and the haswell based XPS 13 should use reviews such as the following which have been updated for this particular model:

Dell XPS 13 (2014) Review

In the end, I have always preferred the XPS 13 to the HP Spectre 13T-3000, which I was seriously considering until the recent XPS 13 price cuts, which made it competitively priced. Both are very nice machines and in the end there is no one best answer for everyone. Every machine has compromises.

 

Can anyone help me what this unknown device can be ?

Did a clean install with Win 8.1 Pro but unable to know what this unknown device is.

 

Unless someone specifically knows, you can use the following method to determine what each 'unknown device' is associated with:

How to easily find drivers for Unknown Devices in Windows

 

If you haven't had any issue with their support is because you haven't pushed them a little, just a little...

I find in your posts some kind of no sense, personally I dont know if you work selling DELL equipment or not or you are some kind of DELL fan, I dont care (its easy to understand following your older posts ), with all respect I dont care even if your intention is to troll the board or not, if you are happy with your lap I'm happy with mine , because I don't win money defending one brand over another you can choose any brand you like; A suggestion to you, don't tell incorrect information to the people here thinking that we are kids with little or no acknowledge.

Final note: the answer I gave in the other post was considering the XPS 13 Haswell (2014) and that information is easy to check online.

 

I did a clean install and with all the drivers I have all devices recognized, can you list the drivers you have installed?... Did you installed the HP System Event and HP Wireless Button ?

 

"In the end, I have always preferred the XPS 13 to the HP Spectre 13T-3000..." I have no doubt you mean that, but I think it illustrates why some on this thread take umbrage at your posts and the rationale behind them. Though this is not titled "HP Spectre 13T-3000 Official Owners Lounge" I think from your 7 years of experience on NBR you surely know that's what it is - having spawned 2,000 posts over 6 months - and that it's not cool to go to an owner's lounge thread, especially one that generated as much positive passion as this one has, (which you had to have known, since you have been, by your own characterization, "monitoring this thread since November 2013") with the clear intent to sew doubt, remorse and even regret among people who recently spent over $1,000 on this computer and are quite pleased with it, thank you very much.

That's all I got. You may have found a great deal on a product that's objectively better than the Spectre 13T in some ways, worse in others, but from your very first post you sounded like (think, pre-school): "nah, nah nah nah nah, mine's better than yours!" To which I respond: Nah nah nah nah, Goodbye .

 

I did forgot to answer laptopquestions2007 about the information from Lifehacker (put online at ending 2013), clearly useless and as I said before, I'm not worried about a particular brand because I don't have any benefit on it, the statistics described in Lifehacker are one from 2009 and other from 2012 and has nothing to do with 2014; just to put an example, Sony ranked 3rd on 2009 and see today, out of the laptop business, I think today's Sony Vaios are the worse laptop I ever seen in years, full of issues. Is Lifehacker a site to take into consideration when you plan to buy something? the answer is clear, no.

 

Lisa from MobileTechReview just did a review of the Spectre

 

By chance...can this program be used to turn off the constant baclight on the backlight key? I don't mind the pin Wifi light but the backlight key is annoying.

 

You can toggle that light on and off with Fn-A

 

I bought the full spec version of this model and I'm somewhat sceptical regarding battery life. During the first few cycles which I have gone through (in possession of unit since 4 days), I did not manage to squeeze more than 5 hours of battery. I even got 4.5 hours during the last run, mainly with normal web browsing, some network drive file access, a few software installations and some XBMC live streaming. Someone on this thread has already mentioned that the QHD configuration could have this kind of battery life (around 5 hours), but I feel that this is still a very long way from the claimed 8-9 hours. I use 40-50% brightness. I have Intel CPPC and HP CoolSense enabled. Could I try disabling those? I'm running the HP recommended power plan. Could it be that the battery needs to settle down, needing a couple of more charges? Appreciate your feedback. Thanks.

 

I dont know about the QHD model and that panel for sure will consume more power from the gpu, in my model with FHD, the battery life I'm getting for doing simple stuff (office and internet browsing) is more than 9 hours, sometimes I get almost 12hs with brightness more and less 50%, I can work all day on the customer without plugging the charger...