The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    HP Stuck Pixels?

    Discussion in 'HP' started by theiceman, Aug 18, 2008.

  1. theiceman

    theiceman Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Hi,
    i just bought HP DV2852tx a week ago in singapore. I just noticed that there is 1 red stuck pixel in a bottom of the screen, somewhere near the taskbar.
    So, i chat with the online technical support asking bout this, but they told me to call the service center directly. I called the service center, but they said i cannot replace the notebook, unless the dead/stuck pixel is more than 4!
    I disappointed, because this is new notebook. I i got dead/stuck pixel after some period of usage is okay, but this is a new one.

    Doh, someone experienced like me? Or i should just try to cope with this?

    Ed
     
    theiceman, Aug 18, 2008
    #1
  2. ollirac

    ollirac Notebook Guru

    Reputations:
    197
    Messages:
    61
    Likes Received:
    1
    Trophy Points:
    15
    Funny thing is, a few days after I got my dv2800tae, I got a red stuck pixel too, but near the center of the screen. I was going to call HP, but the stuck pixel went away after I pushed on it. It never came back after that.
     
    ollirac, Aug 18, 2008
    #2
  3. Infamous22

    Infamous22 Notebook Deity

    Reputations:
    189
    Messages:
    1,093
    Likes Received:
    0
    Trophy Points:
    55
    That's very funny lol
     
    Infamous22, Aug 18, 2008
    #3
  4. theiceman

    theiceman Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    did u cast some magic spell? he3
    i already did the massage tips, but it didn't work out :(
     
    theiceman, Aug 18, 2008
    #4
  5. flipfire

    flipfire Moderately Boss

    Reputations:
    6,156
    Messages:
    11,214
    Likes Received:
    68
    Trophy Points:
    466
    Theres programs that can try unstuck them, you just leave it on overnight.

    4 dead pixels is the industry standard for screens i believe. Its unfair, but thats how it works.
     
    flipfire, Aug 18, 2008
    #5
  6. nwperformance

    nwperformance Notebook Consultant

    Reputations:
    8
    Messages:
    109
    Likes Received:
    0
    Trophy Points:
    30
    Dont know about singapore, but hp has a 21 day return policy in the USA. You should check into this in your location
     
    nwperformance, Aug 18, 2008
    #6
  7. OmegaATL

    OmegaATL Notebook Consultant

    Reputations:
    2
    Messages:
    121
    Likes Received:
    0
    Trophy Points:
    30
    OmegaATL, Aug 18, 2008
    #7
  8. flipfire

    flipfire Moderately Boss

    Reputations:
    6,156
    Messages:
    11,214
    Likes Received:
    68
    Trophy Points:
    466
    yes, no questions asked for the 21 day return period. You can just return it because you didnt like it.

    Replacement isnt possible though since its only 1 dead pixel.
     
    flipfire, Aug 18, 2008
    #8